LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,439 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,439 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very friendly and professional.”

Helpful Report

Posted 11 months ago

“Communication was great, service was punctual, everything exactly how it was communicated. Would recommend to others.”

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Posted 11 months ago

“This company is awesome. From start to finish. I recommend calling them .”

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Posted 11 months ago

“Excellent service. Very friendly and professional.”

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Posted 11 months ago

“Very good customer service. Mark picked up mattress from condo with no issues.”

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Posted 11 months ago

“Neighbors had damaged Solar Panels that needed removal from their garage. Most landfills do not allow solar panels to be dumped at their facility. So, took me several hours to identify and then call various vendors. Many did not handle solar panels. Several that did were very expensive. Called LoadUp and they were very knowledgeable about the process and where able to do a pickup the next day! Also, their fee was very reasonable and much lower than 2 other firms. They gave us a time window and called 30 minutes ahead of their estimated arrival time. Excellent experience and highly recommend LoadUp! Ian Robertson”

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Posted 11 months ago

“The team that was sent out was friendly and courteous.. did a great job, would recommend.”

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Posted 11 months ago

“Service was good”

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Posted 11 months ago

“The gentleman was very friendly and efficient and a pleasure to deal with. He is a true asset to your Company. Thank you Nadine O'Donnell”

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Posted 11 months ago

“Your staff was on time and was very satisfied With the service . I would recommend your organzation to others”

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Posted 11 months ago

“This service was excellent. Arranging a pick-up was easy and even changing the details at the last minute wasn't a hassle. The driver, Olulowo, was very competent and helpful.”

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Posted 11 months ago

“They couldn't have been nicer or more polite. They did a great job and made me feel confident in them and safe. They even removed the boxes so I wouldn't have to worry about doing it!!!! I highly recommend them.”

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Posted 11 months ago

“They did the best ever!”

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Posted 11 months ago

“The loaders showed up and quickly got everything cleared out.”

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Posted 11 months ago

“Friendly, very efficient and highly recommended! I give them a 5!!!”

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Posted 11 months ago

“Great job very professional on time quick and easy. Thank you so much. I would hire you again.”

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Posted 11 months ago

“Donovan is fabulous. He was friendly, thorough and on time. I couldn’t be more pleased!”

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Posted 11 months ago

“Two men from Loadup arrived around 8:30AM. They assembled the Recliner, Office Chair and Cabinet and removed the old furniture with in a very short time. They also put the large cartons out for garbage disposal. The furniture was assembled to perfection, I would highly recommend LoadUp.”

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Posted 11 months ago

“Ed and Pierre were amazing-punctual, friendly and very helpful. They came prepared and “loaded up” quickly. I will definitely use them again and highly recommend them for cleaning out junk and moving. Sylvia”

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Posted 11 months ago

“They was both here. Done a professional job at picking up my stuff. Will use load up again the future. Very very happy.”

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Posted 11 months ago

LoadUp is rated 4.6 based on 6,439 reviews