LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,439 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,439 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service ever, love doing business with them was super easy to set up and I will let everyone know about this company, very professional and the guys were so nice, they made my day. Thanks Load Up”

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Posted 10 months ago

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Posted 10 months ago

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Posted 10 months ago

“Team was very courteous and attentive. They were also friendly to our grumpy cats. Excellent job!”

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Posted 10 months ago

“You guys are great! Was told morning pick up and they were here by 8:45 and gone by 9:00. Thanks again. Definitely recommend!!”

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Posted 10 months ago

“Professional, amazing company!!”

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Posted 10 months ago

“Professional, amazing company!!”

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Posted 10 months ago

“Your guys were excellent. Polite, hard working and fast. An asset to your company.”

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Posted 11 months ago

“I was kept well informed of their arrival time and John and Dimitri were extremely professional and efficient. They took extra care to not damage any surrounding items of my place as they took the item out to truck. Would recommend LoadUp to friends and family.”

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Posted 11 months ago

“Elida and her assistant were very courteous and showed up on time. They did an excellent job and I would highly recommend her.”

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Posted 11 months ago

“Excellent work ! Nice people also!”

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Posted 11 months ago

“Excellent work ! Nice people also!”

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Posted 11 months ago

“Came in by himself. Disassembled all the furniture and loaded it up by himself. Wasn’t here 5 minutes. GREAT JOB. Couldn’t be happier.”

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Posted 11 months ago

“Chris and his his team did a great job picking up the mattress. They were quick and friendly.”

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Posted 11 months ago

“The gentleman were very courteous and took care not to run into the walls or other furniture. Great care was taken and they were fast and efficient and knowledgeable about how to take furniture apart. Great service! 🤗”

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Posted 11 months ago

“Todd and Denise did a outstanding job!!! Patty and John”

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Posted 11 months ago

“Excellant service ...quick and great service personnel.Took care of my chair removal easily and with care..”

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Posted 11 months ago

“Gentleman was alone and had to pick up a heavy treadmill. Great job AAA”

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Posted 11 months ago

“Easy sign up through the website, helpful customer service conversations to help our loader, Brad, find us in a remote area where we had no cell service. And then Brad was quick, efficient, and friendly, making the whole experience exactly what we needed. Thank you, Load Up staff and Loader Brad!”

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Posted 11 months ago

“my Team of LoadUp helpers were incredible. I booked appliance removal last night at 10pm and they arrived at 10am prepared and removed my very old Washer Dryer/Stove/Dishwasher from my kitchen remodel. I would highly recommend this service for their professionalism, communication and general positive attitude.”

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Posted 11 months ago

LoadUp is rated 4.6 based on 6,439 reviews