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LoadUp Reviews

4.6 Rating 7,640 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,640 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Courteous, fast, efficient service. Thank you Jose
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Posted 3 years ago
Absolutely 5...Salvatore was a gentleman, very professional and courteous... highly recommend him! C. Margot
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Posted 3 years ago
On time very Professional
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Posted 3 years ago
On time very Professional
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Posted 3 years ago
I needed a sectional sofa removed from my home. Arnold & crew arrived & they were able to accomplish this in about 20 minutes. They were kind, professional & efficient. I was really impressed with their exceptional service.
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Posted 3 years ago
Ryan was polite, professional & pleasant. I was surprised that he was alone to move a queen-size mattress but he did & quickly! I would happily recommend this service to anyone. Thank you.
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Posted 3 years ago
Driver never showed up and then they wanted to only refund $10 of the $134 that I paid. Don't use this company. It's a scam.
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Posted 3 years ago
like everyone else, no driver ever showed up despite them giving us a phone number. When you call customer service you just sit on hold for 5 mins then it asks you to leave a message. Do not use this service its a fraud.
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Posted 3 years ago
Driver was on time,called twice and was courteous Thanks
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Posted 3 years ago
Terrible service, they could not find a driver after having my booking made days in advance and processing my payment. Very late to tell me this and leaving me to have to find another company. No answer from customer service on processing my refund.
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Posted 3 years ago
They could not find a driver and then offered service 4 days after when I needed it. Very unimpressed. Alison
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Posted 3 years ago
Curley and his son did a great job. They were in and out quickly picking up a sofa and loveseat. Very pleasant and very professional. I’m very pleased with the service I received.
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Posted 3 years ago
Dennis was great. He was very friendly, very quick at moving the furniture out of my house without doing any damage. I would definitely use him again!
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Posted 3 years ago
Very professional, arrived within provide 1hr time window, and cleaned up on the way out
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Posted 3 years ago
Great everything perfect
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Posted 3 years ago
Reasonable price, the staff is amazing, from Ethan to Kansas the gentleman who pick up my furniture. I called other places way to expensive. They text at least 2X a day to confirm. I give It definitely a 5 star . Thanks! Load up.
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Posted 3 years ago
Very friendly and worked quickly! They were able to get my massive couch out of my apartment around a tricky stairwell in just a few minutes (which took us at least 45 mins to do when I moved in)! Would definitely use their service again!
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Posted 3 years ago
Our pickup went very smooth. He was very professional and courteous.
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Posted 3 years ago
Communicated the whole time very nice. Couldn’t make it the first day bad accident but came the very next day when he said he would and worked out a time convenient fornis
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Posted 3 years ago
Communicated the whole time very nice. Couldn’t make it the first day bad accident but came the very next day when he said he would and worked out a time convenient fornis
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Posted 3 years ago
LoadUp is rated 4.6 based on 7,640 reviews