LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,402 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,402 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason was great! Very quick, kind, efficient, and he even took some of the bits of trash from under my sofa to throw away for us!! Would recommend”

Helpful Report

Posted 1 year ago

“I am so disappointed they did not put the foundation in our existing iron bed frame that I believe would have fit, queen to queen. We are sleeping inches from the floor, like during our college years.”

Helpful Report

Posted 1 year ago

“Great crew! They were able to get the sauna assembled and looking great very quickly. The crew was communicative and friendly, would recommend to anyone!”

Helpful Report

Posted 1 year ago

“Load Up is a great service!”

Helpful Report

Posted 1 year ago

“Joseph did a great job and very respectful. Thanks”

Helpful Report

Posted 1 year ago

“The two drivers did an outstanding job, they picked it up on time and delivered it to my home on time as well. They set it up, made sure it was working properly, showed me pictures of the chair when they went to pick it up from the Senior living center. I know the one Drivers‘s name was Michael, but I never got the other fellas name but thank you to them. Also, I wish I could have tipped them, but I didn’t have any cash on hand.”

Helpful Report

Posted 1 year ago

“Very smooth process. Very pleasant phone scheduler and very efficient communication with updates on pickup eta. Joseph arrived quickly and was very courteous and the whole experience was great start to finish. I highly recommend this company”

Helpful Report

Posted 1 year ago

“Dispatcher kept in touch with arrival time. The two young ladies were very courteous, efficient and careful coming down flight of stairs. I would use them again!!”

Helpful Report

Posted 1 year ago

“Great service!”

Helpful Report

Posted 1 year ago

“Fast service did not waste no time friendly and very careful”

Helpful Report

Posted 1 year ago

“They were fast and did a good job and they were also friendly did not waste no time”

Helpful Report

Posted 1 year ago

“Was pleased with service and so convenient with the online scheduler. Was able to have someone pick up my old couch the next day. Only thing was they came a lot earlier than the window time frame requested. So I had to rush home to meet them. Other than that I am looking forward to using their service again.”

Helpful Report

Posted 1 year ago

“Amazing service! Very kind, trustworthy, fast and reliable. Very very happy with Loadup”

Helpful Report

Posted 1 year ago

“They were right On time. Easy process . Polite and neat! Having house painted they were careful which we appreciate Great Job!!!!! Thanks Marty C”

Helpful Report

Posted 1 year ago

“Great guys! Knew how to take couch apart and move it quickly out of my house!”

Helpful Report

Posted 1 year ago

“Martin is the man. A ton of heads and communication. And quick removal too. In and out!”

Helpful Report

Posted 1 year ago

“A terrific company. Prompt and professional”

Helpful Report

Posted 1 year ago

“Prompt. Professional and friendly”

Helpful Report

Posted 1 year ago

“Very efficient. They came in and got the job done. Thanks”

Helpful Report

Posted 1 year ago

“Confirmed my appointment but never kept to the window of service pick up not once but TWICE and wanted to reschedule my service pick up for a THIRD TIME AS A NEW CUSTOMER. Not happy at all.”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 7,402 reviews