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LoadUp Reviews

4.6 Rating 7,787 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,787 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

I had some issues with the company that was supposed to haul away my old mattress at the same time they delivered the new one. They said they did no such thing--RIGHT. So the mattress company set me up with LoadUp and I am so glad that they did. I was able to schedule my pick up and the gentlemen that came by were incredibly professional, careful, and so nice! Thank you LoadUp
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Posted 5 years ago
The guys that picked up my mattress were very professional and courteous. I had a heavy mattress to take down and turning staircase plus down a long walkway-NOT an easy task. But these guys made it look easy. Great service!
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Posted 5 years ago
Prompt, affordable and friendly from scheduling to pickup. Very recommended!
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Posted 5 years ago
Called to see if they could pick up hours earlier than scheduled which was fine with me. Told them I was not home which was ok with them and when I returned home the item was gone. Will use this company again
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Posted 5 years ago
The guy and gal team today were awesome!! Prompt! Professional! Polite! Great experience! Thank you!
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Posted 5 years ago
Jamie And Michael from Vance Solutionz and Load Up were great. They were very cordial and efficient. Would have them back at the next opportunity.
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Posted 5 years ago
One scheduled appointment and one rescheduled appointment did not happen - no phone calls and the numbers provided for the drivers were never answered when called. They suggested rescheduling again - I don’t think so. Very disappointing service.
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Posted 5 years ago
Very efficient show knows how to move in small spaces nothing broke
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Posted 5 years ago
Professional courtesy friendly and so many more positive adjectives! It made a stressful move less stressful. I appreciated the excellent communication from the whole Loaduo team and would like to personally thank the movers.
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Posted 5 years ago
On-time, courteous, professional.........well worth the money!
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Posted 5 years ago
Daryl was really professional and took care of everything quickly and efficiently. Thank you!
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Posted 5 years ago
The guy and gal team today were awesome!! Prompt! Professional! Polite! Great experience! Thank you!
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Posted 5 years ago
Very promp, efficient and professional
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Posted 5 years ago
I had a great driver - David - called me within the time frame, gave me an arrival time and he arrived as promised. David and his partner were friendly and helpful, also wore a mask to protect me. Thank you David and LoadUp
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Posted 5 years ago
Both guys were “over the top” awesome!! Most important, they were very careful in breaking down my gym equipment and not to damage carpet or walls. Very professional!!! A+++++
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Posted 5 years ago
EXCELLIANT!!!!!!! GREAT JOB. THE PEOPLE WHO WERE HERE WAS A COMPLETE JOY
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Posted 5 years ago
The winkled company gave a a four hour window to allow the pick up drivers to arrive (12-4) but I didn't have to wait that long they came at 1 pm. They were very kind, helpful and professional. I'm very much satisfied with them. Thank you!
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Posted 5 years ago
He was really nice and fast. I can’t believe he was by himself and moved as fast as he did!!! Thank you
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Posted 5 years ago
On the date scheduled for pickup the "loader" who agreed to do the pickup was a no-show. I called LoadUp and they made an appointment for the next day with another "loader". The "loader" crew that arrived on time was a 5 star crew. They adeptly disassembled my huge treadmill and carted it away.
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Posted 5 years ago
The employee did a great job with the basketball goal removal
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Posted 5 years ago
LoadUp is rated 4.6 based on 7,787 reviews