Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

“Very prompt and helpful Michael and his co worker were so very nice and helpful! Thank you load up! I will definitely refer load up to friends and family.”

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Posted 5 years ago

“Loaders were in and out. The whole process was very quick and easy.”

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Posted 5 years ago

“It’s no easy thing getting rid of a large BBQ grill with all the bells and whistles. We just don’t use it. For an astonishingly reasonable fee, LoadUp makes it possible to throw out all kinds of large pieces that you just can’t put out on the street.”

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Posted 5 years ago

“This is a copy of letter I sent to PlushBeds following the pickup of my mattress for return to the company on Wednesday, February 24th. “As scheduled, my PlushBeds Botanical Bliss mattress was picked up by a Hauler on Wednesday afternoon. I wanted to give you feedback on that experience. Even though I rated the overall experience as a 5, and stated the reason being “fast and efficient”, I was actually appalled at the lack of care demonstrated. I made every effort to protect the mattress and keep it in pristine, very clean condition, as clean as it was coming out of the box and plastic wrap, with your mattress protector, a very thick plush mattress pad, and hospital type incontinent pads for extra insurance. The hauler manhandled the entire mattress, folding it half, and bumping my pristine fine hickory wood bed frame against the nightstands and a large wooden blanket chest at the foot of the bed. When that didn’t work, I suggested he unzip the cover, and remove the latex layers one at a time, which he did, and placed as they were in the bed of his open pickup truck. The bottom layer with cover he rolled up outside in, and tossed in the truck bed. Nothing was boxed, covered, protected, in any way, so I’m sure will be covered in filth on arrival. It saddens me that a bed costing so much and used for just 99 days, was handled with such disregard, after I took such great care to return it in as new a condition as when I received it. It seemed to me that it is headed to the rubbish pile, and that creates great distress on such waste, and completely out of the realm of my control. It seems that the company would take better return shipping measures to protect their product, and be able to resell it in pristine condition.””

Helpful Report

Posted 5 years ago

“This is a copy of letter I sent to PlushBeds following the pickup of my mattress for return to the company on Wednesday, February 24th. “As scheduled, my PlushBeds Botanical Bliss mattress was picked up by a Hauler on Wednesday afternoon. I wanted to give you feedback on that experience. Even though I rated the overall experience as a 5, and stated the reason being “fast and efficient”, I was actually appalled at the lack of care demonstrated. I made every effort to protect the mattress and keep it in pristine, very clean condition, as clean as it was coming out of the box and plastic wrap, with your mattress protector, a very thick plush mattress pad, and hospital type incontinent pads for extra insurance. The hauler manhandled the entire mattress, folding it half, and bumping my pristine fine hickory wood bed frame against the nightstands and a large wooden blanket chest at the foot of the bed. When that didn’t work, I suggested he unzip the cover, and remove the latex layers one at a time, which he did, and placed as they were in the bed of his open pickup truck. The bottom layer with cover he rolled up outside in, and tossed in the truck bed. Nothing was boxed, covered, protected, in any way, so I’m sure will be covered in filth on arrival. It saddens me that a bed costing so much and used for just 99 days, was handled with such disregard, after I took such great care to return it in as new a condition as when I received it. It seemed to me that it is headed to the rubbish pile, and that creates great distress on such waste, and completely out of the realm of my control. It seems that the company would take better return shipping measures to protect their product, and be able to resell it in pristine condition.””

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Posted 5 years ago

“Good service the guys were so helpful and friendly”

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Posted 5 years ago

“Excellent! Highly recommend this company, I did a lot of research. Best price. Reliable. Very professional!”

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Posted 5 years ago

“Excellent! Highly recommend this company, I did a lot of research. Best price. Reliable. Very professional!”

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Posted 5 years ago

“Polite and professional. Great job!!!”

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Posted 5 years ago

“Professional, efficient, and nice crew. They were in and out with four pieces of furniture in under 20 minutes. Thank you”

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Posted 5 years ago

“Pick up guys were very nice and friendly. They coordinated well before coming.”

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Posted 5 years ago

“LoadUp picked up a large, heavy love seat today for me. The entire experienced was 100% A+. From letting me each step of the way getting here, and to the efficient way they handled the pick-up. Didn't the name of the female driver by is excellent, friendly and customer service. This was a pick-up in Fort Worth, TX”

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Posted 5 years ago

“Very professional and hard working”

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Posted 5 years ago

“Alan with LoadUp and another person showed up closer to the beginning of my 4 hour windwo which was great. They dismantled our trampoline in the backyard and took it way. It was a quick, easy solution to something that had become an eye-sore in our backyard. Thank you!”

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Posted 5 years ago

“The guys were very nice and courteous. On time and finished the job very fast and efficient. I will recommend your company to anyone who may be in need of your service. Thank you for your service.”

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Posted 5 years ago

“Great service, very friendly and efficient!”

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Posted 5 years ago

“They were prompt, quick and efficient. Made sure to protect my carpets and other furniture. I appreciated that they shared with me that my mattress would be donated and to whom. Would recommend them to others.”

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Posted 5 years ago

“Customer service was great. My order was fast and very efficient.”

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Posted 5 years ago

“Very communicative! Love that”

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Posted 5 years ago

“Darnell and his partner were excellent, very hard working, courteous and friendly. You should give them more work they are a asset to your company.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

LoadUp Reviews

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