LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,459 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,459 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and reliable service!”

Helpful Report

Posted 1 year ago

“On time, courteous, considerate of property. Gracious despite not being informed of (many) stairs!”

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Posted 1 year ago

“Punctual, expedient, friendly and just plain Nice! Ron did a great job and I'll use LoadUp again!”

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Posted 1 year ago

“Lorenzo was great! He was on time and got the job done in minutes! It was super hot out too almost 100 degrees! I am very pleased and will use them again! Thanks so much! Great job!”

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Posted 1 year ago

“I would like to thank the young Lady & Gentlemen for picking up my donated furniture. They were on time & got the job 👍👍👍”

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Posted 1 year ago

“Yessica and Victor did the best job hauling off my sofa!!! They were great at communicating, arrived early (which I am very thankful for), and were really fast!!! I will refer Load Up to friends and family!!! Thank you so much!!!”

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Posted 1 year ago

“Guys were very respectful and did a great job hauling away our 2 couches.”

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Posted 1 year ago

“Amazing on time service; nice guy”

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Posted 1 year ago

“Your service was excellent. The 2 gentlemen were so polite and careful with the item. I would definitely recommend your service again. The price was very reasonable also. Being a senior citizen, I so appreciate your service. Barbara Hug”

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Posted 1 year ago

“Wonderful job done moving very heavy item on a hot morning. Very happy!”

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Posted 1 year ago

“Very professional, knowledgeable as to what he had to do. I would recommend Charles anytime.”

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Posted 1 year ago

“On time, professional. Completed the job in less than a half hour. Great service. I will use them again..”

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Posted 1 year ago

“Outstanding Job!”

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Posted 1 year ago

“Very professional and friendly. Great job!!”

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Posted 1 year ago

“Everything worked out”

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Posted 1 year ago

“Excellent service from the time of booking. There were emails and text messages keeping me updated. The men who picked up the furniture were polite and loaded everything well. I could also choose a donation site if they were accepting goods.”

Helpful Report

Posted 1 year ago

“The Load Up guys I had were great! They moved quickly to get things done and when they had a little hiccup with product assembly, they fixed quickly and finished the project. I would recommend that team!”

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Posted 1 year ago

“The guys was on time and friendly”

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Posted 1 year ago

“Excellent service and professional personnel...I am very pleased.”

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Posted 1 year ago

“Very good service...yard waste cleanup did a great job”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,459 reviews