LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,465 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and pleasant young men. Very much satisfied with the pickup. Will definitely use again.”

Helpful Report

Posted 1 year ago

“Quick and easy!! Service was great!! The price was reasonable!!! Michael came to pick up my order and he was fantastic!!! Professional, friendly and early and that worked out great for me. I had a great experience.”

Helpful Report

Posted 1 year ago

“Outstanding communication and very nice people- highly recommended!”

Helpful Report

Posted 1 year ago

“My service was picking up items to haul them away. The personnel arrived when they said they would, were very friendly, very professional and took care of everything. The service was easy to setup and they did follow up, by text before and after the service. I was very pleased!”

Helpful Report

Posted 1 year ago

“Great communication for scheduling appointment and status of arrival. Fast, next day service. Very professional and polite mover.”

Helpful Report

Posted 1 year ago

“Great service. Picked up everything on time”

Helpful Report

Posted 1 year ago

“Items was picked up as planned.”

Helpful Report

Posted 1 year ago

“Quick n easy removal”

Helpful Report

Posted 1 year ago

“Quick n easy removal”

Helpful Report

Posted 1 year ago

“On time and friendly”

Helpful Report

Posted 1 year ago

“Setting up my appt with Mira was such a pleasure! She was super nice and helpful! Eduardo was our pick-up guy and he couldn't be any better! Super kind and efficent! A very hard worker! Great experience!!”

Helpful Report

Posted 1 year ago

“Sam was able to fill his van with our entire load, which I didn't think was possible. He was on time, efficient, and very pleasant to work with!”

Helpful Report

Posted 1 year ago

“They were on time and were very careful about moving our furniture. Would definitely use this crew again!”

Helpful Report

Posted 1 year ago

“All I can say is Awesome. They kept in contact from the time I hired them online until the time they showed up…even followed up after. The process is very streamlined. Not only did they show up on time…but they completed the job within 45 minutes. I will definitely hire again in the future.”

Helpful Report

Posted 1 year ago

“Timely; courteous; called ahead; took care of the job quickly and efficiently”

Helpful Report

Posted 1 year ago

“The work was completed quickly and on time”

Helpful Report

Posted 1 year ago

“We were exceptionally happy with the service. Both gentlemen were efficient, professional and skilled with their labor. No walls were even touch in the transporting of the mattress. Lenard did a very nice job of directing the effort handling a number of split level steps coupled with sharp turns in the hallway. I would highly recommend your service to others on the basis of this experience!”

Helpful Report

Posted 1 year ago

“Great job, great crew. Arrived on time and finished the load/removal quickly.”

Helpful Report

Posted 1 year ago

“Emma and her assistant were very courteous. They arrived as indicated and were done in a very short time.”

Helpful Report

Posted 1 year ago

“LoadUp was easy to schedule around my schedule, they showed up when they said they were going to, sent a text they were on the way with the expectation of timing for arrival, quickly removed my old mattress and set up my new one. Would recommend making it easier on yourself by using this service!”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 6,465 reviews