LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,471 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The movers were excellent! They were very respectful and very and fast! We will deff be calling back to use your services again.”

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Posted 1 year ago

“the person was nice and friendly and he did a great with clearing out my furniture.”

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Posted 1 year ago

“They took the extra time and effort to come to the door after trying unsuccessfully to reach me by phone. Cordial, efficient and business-like. Will use again!”

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Posted 1 year ago

“The two movers were very fast and efficient. Good work”

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Posted 1 year ago

“Great communication, service, and value for the money. The Team was careful not to damage anything and completed the job well ahead of expeditions. Very impressed.”

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Posted 1 year ago

“Jason was right on time, unfailingly polite, pleasant to be around, professional, and efficient. The load up could not possibly have gone better. Thank you!!!”

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Posted 1 year ago

“Thank you was very quick and easy”

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Posted 1 year ago

“Thank you was very quick and easy”

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Posted 1 year ago

“Very kind and professional. Did a great job carefully removing my stuff!”

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Posted 1 year ago

“Juan and team were great. Fast, friendly and reliable. Great communication throughout the entire process.”

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Posted 1 year ago

“Juan and team were great. Fast, friendly and reliable. Great communication throughout the entire process.”

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Posted 1 year ago

“The loader arrived within the scheduled timeframe. He removed the items from my house and into his truck and was gone within 30 minutes. He did a great job. I think, for safety reasons, there should have been two people sent with the truck. I had one very heavy item and two queen bed items that were bulky. I was fearful for his safety getting them out of the house and into the truck. I will use them again, however.”

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Posted 1 year ago

“Leo was excellent”

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Posted 1 year ago

“They showed up when they said they would. Veyr personable. Got the matrress and box springs out in about 7-8 minutes. Didn't hit walls or doorways. They were very aware of damaging any of my property. They were awesome. Would definitely use them again. And the price was reasonable.”

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Posted 1 year ago

“Load Up was super easy to schedule. I do wish they would give a better pick up time. Mine was 8am - 8pm so I had to block the entire day. The morning of my scheduled pick up I texted and was told they would arrive between 3-4pm. They didn't show up until 6pm. Even there was a window of morning or afternoon that would be better. Jamille worked quickly and was very polite and professional and I will be using the services again.”

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Posted 1 year ago

“Rickie and the young lady have done a great job. They are courteous and efficient. We are very happy with their work.”

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Posted 1 year ago

“Quick and easy. Very polite young man”

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Posted 1 year ago

“The service was excellent, convenient and timely. I recommend it for anyone declutterring”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“The service was excellent, convenient and timely. I recommend it for anyone declutterring”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,471 reviews