LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,476 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, professional and motivated. They did a great job and then went beyond.”

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Posted 1 year ago

“They got the job done.”

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Posted 1 year ago

“Great service very efficient in removing the bed”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Very satisfied. Came when they said very congenial I thought they did a great job”

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Posted 1 year ago

“Great communication, prompt service and customer focused service.”

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Posted 1 year ago

“Prompt courteous efficient ient.”

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Posted 1 year ago

“Quick And Easy, Answered All Questions, Estimated Time Of Arrival A Was In That Time Period. Came In And Removed Listed Items. Just That Quick.”

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Posted 1 year ago

“The person who helped me was Mike, he was by himself but was able to load up my washer and dryer, couch, club chair & ottoman, coffee table, 2-drawer file cabinet, and 2 end tables in such a short time. I could hopefully donate some things I didn't need for my new place and get rid of some appliances that no longer worked. This is a wonderful service. Thank you!”

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Posted 1 year ago

“Great technician! On time and professional.”

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Posted 1 year ago

“Great service, prompt and professional work. I will definitely book another job with LoadUp in the future. The only suggestion I have is to include a picture of the person coming to fulfill the order. Other companies I contract with supply this information and it is very helpful to be sure the person coming onto the property is actually supposed to be there.”

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Posted 1 year ago

“Loader showed up in record. Fast and efficient. Even offered donation for items. Highly recommended!”

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Posted 1 year ago

“Right on time, fast and quick service, same day service”

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Posted 1 year ago

“I scheduled a couch pickup the night before and they came within the timeframe provided. Chris and the other mover were friendly and efficient.”

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Posted 1 year ago

“He was really nice and quick”

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Posted 1 year ago

“The guy was great!”

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Posted 1 year ago

“They arrived within the time window they gave me. The crew was very courteous and professional. Started working immediately and had all the stuff moved out very quickly so I didn’t have to wait around long. Would highly recommended to anyone.”

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Posted 1 year ago

“Excellent service and on time . Highly recommended!”

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Posted 1 year ago

“Leonel was prompt and professional.”

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Posted 1 year ago

“Constant support, updated pick-up schedule, cell phone and text communication with the pick-up team, and quick removal of the couch. I'm very satisfied with the service.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,476 reviews