LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,476 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with difficult product to assemble. Very satisfied with Richards work.”

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Posted 1 year ago

“Easy to work with, i like the text system”

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Posted 1 year ago

“Very friendly and efficient. Would absolutely recommend!”

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Posted 1 year ago

“Robert was fantastic! We were thrilled with how easy this was. Would recommend this service to anyone. Thank you!”

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Posted 1 year ago

“Efficient, friendly, conscientious. Would use services again in a heartbeat!!!”

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Posted 1 year ago

“Pick up driver went above and beyond to ensure I was taken care of. Extremely smooth process. Definitely recommend”

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Posted 1 year ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

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Posted 1 year ago

“So courteous and professional prompt and friendly. First rate”

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Posted 1 year ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

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Posted 1 year ago

“They were so nice and were so quick.”

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Posted 1 year ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

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Posted 1 year ago

“Quick and painless; thanks!”

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Posted 1 year ago

“pickup treadmill. excellent 2 men and timely service Best price in Los Angeles”

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Posted 1 year ago

“Very happy with this service. Easy to schedule. The driver,Martin, kept in touch to keep us updated as to when he would arrive. Pick up was done quickly and carefully. Very satisfied and will definitely use LoadUp again.”

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Posted 1 year ago

“After a little confusion on the pickup, Nana arrived and was excellent, and did great service. I was very pleased and he was a nice person to work with. All very good.”

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Posted 1 year ago

“Dane was efficient, super polite and, friendly, and highly professional. I highly recommend him to anyone needing help with the removal of items.”

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Posted 1 year ago

“Perfect job! Loaders were awesome!!!Great job.”

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Posted 1 year ago

“Top Priority Ollie and Rodger were very kind and professional in getting the job done. They both are outstanding in the field of customer service! Thanks all!!”

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Posted 1 year ago

“Great service! Great communication through the whole process. Highly recommended!”

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Posted 1 year ago

“Erik Faiella and Vinny were both great--really pro-active about getting things out. They negotiated a narrow bulkhead door and did the impossible with an old dryer. Cleaned up after and did not leave until they were sure they had gotten everything right.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,476 reviews