LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,471 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to book an appointment and the crew they sent were incredibly positive and willing to get the job done even though it was tricky and not an easy task. I would definitely use this service again!”

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Posted 1 year ago

“Could not be any happier with the LoadUp crew. Arrived on time. Professional. Friendly. Highly recommend!”

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Posted 1 year ago

“Came on time, got to work immediately. No chit chat, all business. Had to carry a heavy bulky leather sofa down a flight of stairs. Did it carefully, not bumping into walls or stair rails. Very pleased with the load up experience will use them again.”

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Posted 1 year ago

“They were very punctual and courteous. I would recommend them for anything that needs hauling off.”

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Posted 1 year ago

“Great coordination with your loader👍”

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Posted 1 year ago

“Very fast and efficient. In about ten minutes, he came , loaded and was finished. Thank you”

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Posted 1 year ago

“They were on time, professional and loaded up heavy couch and hauled it downstairs without any issues. The upfront fees made it easier as well. I would definitely use their service again.”

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Posted 1 year ago

“Great experience! I loved the upfront pricing and my loader was punctual and communicative.”

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Posted 1 year ago

“Professional, polite , fast service. We call on you in the future.”

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Posted 1 year ago

“Excellent Service! Thomas and his friend/partner were very good at solving the issues related to getting out our dead freezer! I would recommend your company and especially Thomas to anyone! Thank you for taking care of our problem! Ann”

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Posted 1 year ago

“Pablo did a great job, very helpful and Load Up was great. Recommend!”

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Posted 1 year ago

“Only your company provides the estimated cost upfront; no other company is doing it. This is the reason I got you. The hauling guys came during the timeframe and quickly picked up the sofas. The service was excellent and the price reasonable .Just a small notice: the tracking page didn't show if the truck is en-route so I was a little bit worried if they are coming on time...but this is not a big issue anyway. I would definitely recommend LoadUp and use it in the future if I need hauling.”

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Posted 1 year ago

“They did a great job! Very happy with the service.”

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Posted 1 year ago

“The guys showed up on time and were very professional and courteous.”

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Posted 1 year ago

“Michel was professional, courteous, and efficient.”

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Posted 1 year ago

“Very friendly, professional and motivated. They did a great job and then went beyond.”

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Posted 1 year ago

“They got the job done.”

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Posted 1 year ago

“Great service very efficient in removing the bed”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Very satisfied. Came when they said very congenial I thought they did a great job”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,471 reviews