LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,624 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Would never have them again. Their guys felt like the job was to much for them. My husband had to help load the furniture. We had a sofa hide a bed to be picked up and they said if they knew they were picking up a sofa, they would not had taken the job!!! They asked if I had rugs to protect my flooring , wanted to know if my husband had a hammer and screw driver to take the table apart!! Have mercy!Mercy!! Should had called. "Got Junk". They are much more professional than Load Up. Plus I got a call from Load up after they left saying they were going to charge me more than what I was quoted for the job because it was to heavy. Could not have a conversation with the caller bcuz it was all recorded. Tried to call them back and always got a recording. Will call "Got Junk" the next time I want my things hauled away. So so upset over LoadUp!!!”

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Posted 3 years ago

“I had such a great experience! This was my first time using LoadUp. My driver’s name was Ronald (didn’t catch his helper’s name) and he couldn’t have made the experience go by more smoothly. It was very quick and they were both very professional. I had only a metal twin bed and they said they could disassemble it outside just so it was out of my place sooner. 2 minutes and the frame was gone, I couldn’t recommend this company more!”

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Posted 3 years ago

“They removed my riding lawn tractor with no issues. They were very friendly, courteous, on time, they were perfect. Thank you, For such great service.”

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Posted 3 years ago

“Very friendly and helpful company! We had a bunch of old, junky furniture that needed removal including a large couch. We were expecting our driver on the Wednesday before Thanksgiving, but his truck broke down! Customer service at Go Load Up got me rescheduled right away for the Friday after the holiday and were very apologetic. The new driver called on Friday morning and gave an estimated time of arrival. He was even able to come a little sooner! He and his partner, his son, did a great job, especially with the difficult-to-remove couch. I highly recommend Load Up and will use them again when the need arises.”

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Posted 3 years ago

“Amazing service!”

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Posted 3 years ago

“LoadUp certainly took a load off my mind! Excellent comunications starting with taking my order all the way through job completion. The website is a snap to use and their pricing is extremely fair. Take a load off your mind too and use LoadUp to get rid of your stuff.”

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Posted 3 years ago

“They came next day and were courteous and on time. They were great”

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Posted 3 years ago

“They were courteous and on time. Came next day and Didn’t have to wait”

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Posted 3 years ago

“It was great! I worked with William. All I had to do was schedule online, keep an eye on my phone during, and then it was gone! The opposite of door dash, haha! Loved it.”

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Posted 3 years ago

“Sam and his helper were great! In and out quickly and very friendly and professional.”

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Posted 3 years ago

“Excellent service with professional crew ! Thanks, Doug”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Both crew members were kind and helpful. They removed a box spring and mattress then took apart the bed frame. In and out in 20 minutes. They called before arrival so I knew exactly when to expect them. I would use LoadUp again in a heart beat.”

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Posted 3 years ago

“Juan and Juan were exception, called with status, arrived on time and worked to help a remove a very difficult load up.”

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Posted 3 years ago

“LoadUp Driver Dorian provided exceptional service including multiple phone calls at time of job acceptance & in route ETA. His team ensured all my items were quickly & safely removed from my property. Based on his customer service we’ll certainly use LoadUp again.”

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Posted 3 years ago

“Outstanding… called ahead, on time, courteous and professional”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very professional crew that was on time, quick, and extremely polite. Would 10/10 recommend from this experience”

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Posted 3 years ago

“Michael & Paul were friendly, respectful & fast.”

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Posted 3 years ago

“Michael & Paul were friendly, respectful & fast.”

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Posted 3 years ago

LoadUp is rated 4.6 based on 7,624 reviews