LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,445 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,445 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome experience!! Vincent and his assistant were prompt, courteous and very professional. I would definitely use LoadUp again.”

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Posted 11 months ago

“Professional and polite loader who communicated well.”

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Posted 11 months ago

“Ron was in and out and extremely professional”

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Posted 11 months ago

“There were 2 gentlemen came to help move heavy stuffs and honestly I have never seen such a hard working workers. No break they had taken, great job the had done. We are so happy to move everything from 3 containers to inside house through stairs.”

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Posted 11 months ago

“Orlando and his helper were quick and polite and kept me informed of their arrival time etc. I highly recommend!!”

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Posted 11 months ago

“Ishmael was on time and very professional with my pickup today. I would like to thank you guys for all your help today. Thanks again.”

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Posted 11 months ago

“Pleasant, efficient, neat, speedy service. Sean and his co worker were gentlemen and expedient”

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Posted 11 months ago

“Communication from this company was fantastic! They were professional and completed the job with excellence. Thank you!!”

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Posted 11 months ago

“Pleasant, efficient, neat, speedy service. Sean and his co worker were gentlemen and expedient”

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Posted 11 months ago

“Ben did a great job. Thank you.”

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Posted 1 year ago

“Kevin was very professional and helpful. He sent helpful communication and showed up with tools and an assistant. They had the mattress moved inside and set up quickly, cleanly and well. Thank you!”

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Posted 1 year ago

“Excellent service. Mark did a great job”

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Posted 1 year ago

“Very efficient and professional”

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Posted 1 year ago

“Quick, efficient with excellent customer service. The team was very professional! Just what I wanted!”

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Posted 1 year ago

“very good service no complaints at all”

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Posted 1 year ago

“Great service! After a hiccup in the beginning, they were able to get a loader to my location and remove an upright freezer with expertise. Tim and his son were very friendly and took care of removing the freezer. I would definitely use them again.”

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Posted 1 year ago

“This was the easiest and quickest way I have ever gotten rid of junk!! I will definitely use them any time I need to get rid of anything around the house or yard. Thanks so much for the great service.”

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Posted 1 year ago

“Do NOT use 800-GOT-JUNK! These guys quote you exactly up front and are excellent!”

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Posted 1 year ago

“The service was efficient and guys were very professional.”

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Posted 1 year ago

“Do NOT use 800-GOT-JUNK! These guys quote you exactly up front and are excellent!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,445 reviews