LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,448 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do NOT use 800-GOT-JUNK! These guys quote you exactly up front and are excellent!”

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Posted 1 year ago

“The service was efficient and guys were very professional.”

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Posted 1 year ago

“Do NOT use 800-GOT-JUNK! These guys quote you exactly up front and are excellent!”

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Posted 1 year ago

“Do NOT use 800-GOT-JUNK! These guys quote you exactly up front and are excellent!”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Jhordan was a pleasure!”

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Posted 1 year ago

“As a 1st time customer, it turned out to be a good experience. Scheduling online was great and being able to get it done same day was very convenient. At the onset, the communication with LoadUp directly and the driver was a little nerve wracking. But once I got a response and knew when and what to expect all was good. The guys that came to do the pickup were very courteous and professional.”

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Posted 1 year ago

“Amazing service. I've had 2 couches picked up. Friendly, excellent communication. Will definitely be using them again.”

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Posted 1 year ago

“Fantastic service quick efficient and just a great all-round experience would definitely use them again”

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Posted 1 year ago

“Mike was on time professional courteous did a great job. I will use the service again if I need to.”

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Posted 1 year ago

“Mike was on time professional courteous did a great job. I will use the service again if I need to.”

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Posted 1 year ago

“Team was on time and had no issue loading the designated item onto their truck. I was quite pleased it was so easy.”

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Posted 1 year ago

“Easy to book, available next day, good communication, loaded couch, it's gone, A++ excellent. Glad to know about LoadUp”

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Posted 1 year ago

“Fantastic and prompt service!”

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Posted 1 year ago

“Prompt, courteous great service”

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Posted 1 year ago

“Quick as a wink the mattress and three electronics were out of the house! And they came on Sunday because my husband was coming home Monday morning. THANK YOU!”

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Posted 1 year ago

“Very affordable and they kept in touch with me during the whole transition via text and a tracking through their website, plus I got a phone call from Brandon. He called and gave me an eta. I would use LoadUp again for sure”

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Posted 1 year ago

“Very polite . Loaded up in timely fashion . Told me they will be able to donate . Thank you.”

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Posted 1 year ago

“Quick an easy, good pair of guys that were nice and efficient.”

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Posted 1 year ago

“This is my first time using LoadUp and they are were on time and the people are so friendly. I did not any issues and their prices are better than I have found elsewhere.They respond in a very short time of placing an order Will always use and refer them.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,448 reviews