LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,449 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good fast professional service, 4th time I've used them. Don Northern NJ”

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Posted 1 year ago

“A great service at a great price!”

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Posted 1 year ago

“We had a great experience! This company offers phenomenal customer service. We would highly recommend this company. 5 stars!”

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Posted 1 year ago

“What a great pickup with Dan and another coworker! I had 4 heavy furniture pieces that they loaded up with no problems! Very kind and answered all my questions!! I would definitely use Loadup again!!”

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Posted 1 year ago

“Very polite . Loaded up in timely fashion . Told me they will be able to donate . Thank you.”

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Posted 1 year ago

“Ashley helped with the process over the phone and my items were gone the next day. The driver Oscar Jose was fast and on time and I really appreciated the updates by email and text during the process. I will use LoadUp the next time I need them!!’ Thank you”

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Posted 1 year ago

“Two skillful movers arrived to bring a VERY heavy glass coffee table down from my 2nd floor storage to the lower level family room. They were efficient, polite and very skillful throughout the process. I will use this service again if I need heavy furniture moved.”

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Posted 1 year ago

“Excellent service 👏”

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Posted 1 year ago

“Khalil and his fellow loader worked quickly and efficiently on an extremely hot day to remove 9 pieces of heavy exercise equipment from my basement. They took obvious care not to damage walls or floors in the process. A great job in every respect!”

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Posted 1 year ago

“Truthfully, had never heard of LoadUp before & my initial impression is that I am very satisfied with the experience. The driver DeShawn was friendly, professional, thoroughly cleaned up and disposed of everything, as per order.”

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Posted 1 year ago

“Keith was amazing!! Great service losing truck”

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Posted 1 year ago

“So happy with my experience! They kept me posted and great communication throughout. Recommend highly.”

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Posted 1 year ago

“They helped at the last minute and were very timely”

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Posted 1 year ago

“Keith was amazing!! Great service losing truck”

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Posted 1 year ago

“Easy and convenient. Would recommend and well use again soon!”

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Posted 1 year ago

“Quick, efficient, and joyful duo got my sleeper sofa out of the way so I could better enjoy the front porch. Thank you!”

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Posted 1 year ago

“Very Nice an Efficient 👍”

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Posted 1 year ago

“So happy with my experience! They kept me posted and great communication throughout. Recommend highly.”

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Posted 1 year ago

“Mbuotidem and team arrived right on time and were kind and courteous. They handled the removal with great care, ensuring not to bump the walls or door frames as they moved the appliances out. Their professionalism and attention to detail were truly impressive. Overall, I highly recommend LoadUp Junk Removal for anyone looking to donate or discard items. Their efficiency, friendliness, and respect for our home made the entire experience smooth and stress-free.”

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Posted 1 year ago

“I picked this company at random. Matt and Shayla helped move big furniture pieces in Rochester. They carried a heavy and tall wooden entertainment center with built-in drawers down 6 stairs and the front stoop without harming anything in the house. On top of that, they were really nice and friendly.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,449 reviews