LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,448 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rayan and his partner were amazing!! They were prompt, extremely professional, friendly, and removed our large couch and oversized chair in less than 15 minutes! Look no further than LoadUp. Their prices are so affordable. 800 Junk quoted a fee that was 3X the amount we paid! If we ever need to have furniture removed again, we're calling LoadUp!!!”

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Posted 1 year ago

“Amazing service, fast and all completed at a fair price. I will for sure be using their services once again! Thank you!”

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Posted 1 year ago

“Good service. Arrived on time!”

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Posted 1 year ago

“Ronald and crew member did a great job! Actual pick up time was delayed but we requested same day service and had no problem waiting. Would use the service again. Thanks!”

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Posted 1 year ago

“Well, this is simple as Dorien very professional call gave me estimate time when he was arriving and they got to work and got out with my sofa and loveseat within minutes and I appreciate everything they did. They didn’t scar the walls or anything like that lol”

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Posted 1 year ago

“I have used LoadUp in the past and they are always on time and the people are so friendly. Never have had an issue and their prices are better than I have found elsewhere. They respond in a very short time of placing an order and sometimes can even be early! Will always use and refer them!!”

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Posted 1 year ago

“Load Up was extremely easy to work with. They were able to pick up my refrigerator the very next day. Nathan, the loader, was friendly and very efficient. Highly recommend!”

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Posted 1 year ago

“The decision to hire someone to remove my old mattess and boxspring was spontaneous. I decided to hire LoadUp because they gave me an upfront online price and they could do it the same day. Excellent service. The technician was prompt, quick and efficient. I will definitely use LoadUp again.”

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Posted 1 year ago

“In 109 degree weather, Mr. Salvador was both quick and efficient with an amazing personality! Will use again and refer!!!”

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Posted 1 year ago

“Loved Charles and Marcus. They were professional, kind and hard workers. I enjoyed what they did and just getting to chat with them”

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Posted 1 year ago

“Amazing service!! Next day pickup, and pleasant, careful loaders! Highly recommended!!!”

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Posted 1 year ago

“What an easy process. No lifting, no moving items to curb. Great customer service. Gary was our loader and did a wonderful job. He was very careful moving our large items out of the house. He was very respectful and courteous. Very professional.”

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Posted 1 year ago

“Amazing service!! Next day pickup, and pleasant, careful loaders! Highly recommended!!!”

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Posted 1 year ago

“The Movers were very helpful and professional !!!!!”

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Posted 1 year ago

“Great service. My couch was somewhat hard to remove but the guys who came figured it out and had my couch loaded up quickly and efficiently.”

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Posted 1 year ago

“Kaio and his team did a great job! Punctual, courteous, and efficient. I'll be working with LoadUp again and would gladly recommend them to anyone.”

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Posted 1 year ago

“A great service at a great price!”

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Posted 1 year ago

“Easy peasy! Driver called 30 min. out and came equipped to take my sofa! Whole process took about 10 min!”

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Posted 1 year ago

“Workers Daniel and Terry were excellent!!!!!!!!!!!!!!!!!”

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Posted 1 year ago

“Great experience. Clear quote and pricing, amazing pricing, helpful customer service, and the loader was great! Highly recommend, this was smooth and easy.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,448 reviews