LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,402 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,402 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“The gentlemen that picked up our furniture were professional and courteous and moved the furniture quickly and with ease! Thank you Susan W”

Helpful Report

Posted 1 year ago

“Michael and his assistant were excellent and loaded everything we had set to go. We had a massive amount of large garbage bags and flattened boxes as well as other items. They were friendly and professional. They did a great job and I would recommend Load Up to anyone interested in getting rid of their stuff!”

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Posted 1 year ago

“They were very efficient and knew how to load quickly. I’m very impressed!”

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Posted 1 year ago

“Already done , Mark was wonderfully pleasant , extremely proffesional”

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Posted 1 year ago

“Mark is an extremely pleasant individual , polite ,fast moving , very professional , it’s an absolute a privilege to have him in your company . Thank you Mark !”

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Posted 1 year ago

“Excellent service and was punctual and professional....Definitely would use thus service again and Mark does a great job..”

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Posted 1 year ago

“Did a great job”

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Posted 1 year ago

“BEWARE!!!! SCAM!!!! If I could leave a review less than 1 I would! They damaged home and other items while trying to pick up one item we were trying to relocate! Didn't apologize and didn't make this right - just pointed the finger at 3rd parties!!!!! DO NOT USE THIS COMPANY!!!! Take it from this native - just another fluff company with red tape and excuses!”

Helpful Report

Posted 1 year ago

“Missed on the first scheduled pickup time but they were cooperative about sending a 2nd guy later that day. Francisco was polite and got us taken care of.”

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Posted 1 year ago

“Luciano was great and so was the fellow who was assisting him. I will use them again!”

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Posted 1 year ago

“crew was terrific and thorough! I thought the price was a touch steep but I needed it done. Overall a good experience especially the ease of the transaction and the people who showed up. -CCR”

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Posted 1 year ago

“Excellent efficient professional service”

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Posted 1 year ago

“Excellent efficient professional service”

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Posted 1 year ago

“Nobody showed up for an appointment. Customer service called me to let me know that the loader wasn’t coming 15 mins after the arrival window. Despite customer service stating that, they still weren’t empowered to cancel or refund my order.”

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Posted 1 year ago

“This the 2nd time I've used LoadUp and give them *****. Brandon and his helper were here today to move a crated bar and got it into our home. No small job but they did it perfectly.”

Helpful Report

Posted 1 year ago

“They were very prompt, respectful, and efficient. I was impressed with their ability to work in tight spaces. I would surely use the service again if I had a similar need.”

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Posted 1 year ago

“Thank you LoadUp for your professional quick service. Highly recommend.”

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Posted 1 year ago

“Thank you, Load up for your professional, quick, and Easy process.”

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Posted 1 year ago

“LoadUp makes junk hauling so easy - they have options for small or big loads, you pick the day and time, and everything is contactless. LoadUp has made it possible for me to get rid of tricky items (a gigantic old satellite dish), and large items I'm not able to haul to the dump myself. Thank you so much!”

Helpful Report

Posted 1 year ago

“Both guys and one woman, were great, and managed a tough and heavy job. Thank you”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 7,402 reviews