LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,996 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,996 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Khalil and his fellow loader worked quickly and efficiently on an extremely hot day to remove 9 pieces of heavy exercise equipment from my basement. They took obvious care not to damage walls or floors in the process. A great job in every respect!”

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Posted 1 year ago

“Truthfully, had never heard of LoadUp before & my initial impression is that I am very satisfied with the experience. The driver DeShawn was friendly, professional, thoroughly cleaned up and disposed of everything, as per order.”

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Posted 1 year ago

“Keith was amazing!! Great service losing truck”

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Posted 1 year ago

“So happy with my experience! They kept me posted and great communication throughout. Recommend highly.”

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Posted 1 year ago

“They helped at the last minute and were very timely”

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Posted 1 year ago

“Keith was amazing!! Great service losing truck”

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Posted 1 year ago

“The only flaw is that there's no way to know if the donations made it to the charity. Charity unable to confirm, as they have multiple locations.”

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Posted 1 year ago

“Easy and convenient. Would recommend and well use again soon!”

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Posted 1 year ago

“Quick, efficient, and joyful duo got my sleeper sofa out of the way so I could better enjoy the front porch. Thank you!”

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Posted 1 year ago

“Very Nice an Efficient 👍”

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Posted 1 year ago

“So happy with my experience! They kept me posted and great communication throughout. Recommend highly.”

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Posted 1 year ago

“Mbuotidem and team arrived right on time and were kind and courteous. They handled the removal with great care, ensuring not to bump the walls or door frames as they moved the appliances out. Their professionalism and attention to detail were truly impressive. Overall, I highly recommend LoadUp Junk Removal for anyone looking to donate or discard items. Their efficiency, friendliness, and respect for our home made the entire experience smooth and stress-free.”

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Posted 1 year ago

“I picked this company at random. Matt and Shayla helped move big furniture pieces in Rochester. They carried a heavy and tall wooden entertainment center with built-in drawers down 6 stairs and the front stoop without harming anything in the house. On top of that, they were really nice and friendly.”

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Posted 1 year ago

“Good communication, on time, pleasant. This was a pick up.”

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Posted 1 year ago

“Our Pick up person was VERY good. Hard working and was extremely efficient. Thank you!!!”

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Posted 1 year ago

“Great service. Very nice people to work with.”

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Posted 1 year ago

“The couple who came and got my couch were so nice and did a great job. The couch was curved and unwieldy, but they were very careful and respectful! I would recommend them! 5 star all the way!”

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Posted 1 year ago

“5 for the loaders, but only 1 for the unresponsive front office/management. Probably won’t use this company again.”

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Posted 1 year ago

“Communication was excellent. Driver and helper were great!! Put on the foundation and mattress and made sure we were totally satisfied before they left. Would definitely recommend this service to anyone!”

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Posted 1 year ago

“Loved how professional Keith and his son were. They were awesome. Since it was hot and quite a job, gave them a cold drink too.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,996 reviews