LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,402 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,402 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“A savior for a last minute need! Setting up the appt was easy and convenient. They arrived earlier and did the job quickly and efficiently. The price was amazing, less than half of what another service quoted me.”

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Posted 1 year ago

“Great experience! Damask and James worked tirelessly to complete the job. They were friendly and professional. They treated our processions with care. The scheduling procedure was easy and the company responded immediately when I needed changes to my order. I would definitely recommend this service.”

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Posted 1 year ago

“Guys were prompt, friendly, quick and not grouchy at all about the difficulty of the move. Thank you!”

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Posted 1 year ago

“Excellent service. Timely and efficient delivery. I highly recommend.”

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Posted 1 year ago

“Anthony did a terrific job! He was efficient, helpful, and an excellent driver!”

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Posted 1 year ago

“Thank you! Showed up as scheduled, very polite and finished very quickly! I will specifically ask for Tiffany next time!”

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Posted 1 year ago

“Great service, courteous & friendly drivers, respectful of property, and I will recommend to my friends and neighbors! A+++”

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Posted 1 year ago

“Fast, easy and friendly!”

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Posted 1 year ago

“Theu were very helpful and willing to help”

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Posted 1 year ago

“Tony and Phil were excellent! They were friendly & professional; very customer-service oriented. Not only did they set-up the adjustable bed and mattress, they made sure that it worked and we understood how to operate it. Also, even when "their order" didn't include removing the old mattress, they didn't hesitate to accommodate. Everything went off without a hitch. Thank you, Tony & Phil!!”

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Posted 1 year ago

“The two gentlemen were absolute experts. Thank you”

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Posted 1 year ago

“Supposed to arrive between 8am and Noon. Wasted my whole day. They finally arrived at 5:30pm. No apologies nothing.”

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Posted 1 year ago

“Gabriel was very nice. Called me on the way to me, when he was 30minutes away, and when he was in lobby. He and his helper were efficient and quiet and too bed and all the parts. Also said he would give it to someone who could use it. I asked three times because i really want someone to have it. The bed is new a year old. Thank you load up for your services.”

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Posted 1 year ago

“10-11 delivery time turned into 4:15 pm. No cloth was used for my new wood floors. Scratches and gouges through out. Delivery guys were not the nicest about it. Who pays for my now damaged floors? NEVER would I use this company again. Nothing about it was easy”

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Posted 1 year ago

“Professional, courteous and prompt. :)”

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Posted 1 year ago

“Reuban and his father, Victor, were very courteous and professional and they took the needed time to make sure all items were carried out of the house carefully. They were able to load all items into their trailer and van with all items being very secure. Even though they arrived outside the given time frame they contacted me as to their ETA and again when they were less than 25 minutes away. Very pleased with choosing LoadUp.”

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Posted 1 year ago

“Happy with Michael and his assistant. They took everything we had out for them to take.”

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Posted 1 year ago

“Very easy online booking, efficient, appreciate the communication every step of the way, Anthony arrived early and was very professional. I will be using these guys again and recommending to everybody I know. Excellent service!!”

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Posted 1 year ago

“Driver arriver arrived 4 hrs late and never called re late arrival. Saw items that needed to be removed as stated on request and said i would need to pay more. Turrned around and left my home.”

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Posted 1 year ago

“Very easy to schedule and pay right online. Driver texted me to say he was on his way. Very professional and courteous.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,402 reviews