LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 7,001 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,001 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“A great service and company! Very easy to book online, communication with Loadup is perfect. Had to reschedule my pick up date- not a problem at all. Brian was the “loader” assigned to my pick up. Brian kept me posted on eta, was prompt, friendly, and courteous. I highly recommend this company.”

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Posted 2 years ago

“Friendly, quick and efficient! Removed an old sofa in 20 minutes. I will definitely use again!”

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Posted 2 years ago

“$180 to move a sofa! Lol I'll just drop it off along the road somewhere”

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Posted 2 years ago

“Very professional fast service.”

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Posted 2 years ago

“Friendly, quick and efficient! Removed an old sofa in 20 minutes. I will definitely use again!”

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Posted 2 years ago

“On time, very professional Would recommend them to anyone.”

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Posted 2 years ago

“Very professional service! Communication was very clear and appreciated. Arrived on time in the communicated window. Excellent service, will hire them again. Thank you”

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Posted 2 years ago

“Awesome! Professional, friendly, on-time. I would recommend and use again.”

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Posted 2 years ago

“I was very pleased with the crew assigned to the job of dissembling and bringing my treadmill upstairs and out of the house. As promised, I received emails throughout the morning so that I knew when to expect their arrival. I was greeted by name before I had opened the storm door and both workers introduced them selves by name to me. The work was done quickly and they took great care to make sure that nothing was damaged when carrying heavy pieces of the treadmill upstairs and maneuvering tight turns in a small space at the top of the stairs. This was a very positive experience with a job I had been worried about.”

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Posted 2 years ago

“Service was the best!!”

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Posted 2 years ago

“Great service They were prompt and completed the job very efficiently. I highly recommend them A plus service!”

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Posted 2 years ago

“What a great team! Brian and his partner were absolute delightful. Polite, professional and very helpful. We will be hiring them in the future. I would recommend Brian and partner to help move junk or cleaning out your garage. Thank you. Kathleen Schwartz”

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Posted 2 years ago

“Horrible! Don’t use them. Will charge you and no one will pick up.”

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Posted 2 years ago

“Very friendly and super nice people”

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Posted 2 years ago

“Great service. Very easy to book. The person who showed up was very helpful and efficient. Will definitely be using this service again!”

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Posted 2 years ago

“Matt was great, on time and excellent communication.”

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Posted 2 years ago

“He was on time, professional and courteous”

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Posted 2 years ago

“Arrived well within expected time frame. Pleasant, quick and efficient service.”

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Posted 2 years ago

“Very difficult contacting driver. Link didn't work. No obvious phone number to call. Driver and one other showed up at Very end of appointment slot in a very small, used pickup truck. Was so packed with stuff that I feared for them driving with my items added safely. Website advertised responsible eco disposal. Driver told me he was taking to dump. Paid $144.00 for false advertising. Would not recommend.”

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Posted 2 years ago

“Hard working punctual fast dedicated very nice Second time service would hire them again”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,001 reviews