LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 4,608 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 4,608 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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LoadUp 5 star review on 22nd September 2022

Rita And Michael

Michael

LoadUp 5 star review on 20th October 2021

Cal Kemper

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truck arrived on time and the crew was very efficient. No time waisted.”

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Posted 1 month ago

“I used load up twice so far very satisfied with the service . Customer service was very efficient and helpful . The loaders I had were very professional and made sure that they were very careful removing my couch and recliner . They were there on time when they call me before pickup . Price was about right for what they charge for removing from a third floor apartment ! Highly recommended.”

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Posted 1 month ago

“On time, quickly disassembled furniture and hauled it away - would use again!”

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Posted 1 month ago

“Louis and Angelica were excellent. They worked hard and fast. And very friendly!”

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Posted 1 month ago

“Keith was very professional. He texted ahead of time to give me enough time to make it home from work. They were quick and very good people.”

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Posted 1 month ago

“Professional, proficient, cordial”

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Posted 1 month ago

“Shad and his partner were very professional when they picked up two items from Thuma furniture. They knew exactly what they were doing and would not hesitate to hire them if the need arose.”

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Posted 1 month ago

“They responded with exact information and advised when they were on their way. And their text messages were timely. Got rid of mattresses that no one else would pickup.”

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Posted 1 month ago

“very impressed, prompt, professional, great communication, Jakub and Sylvester were excellent. i will use this service again and i would make a point of requesting Jakub and Sylvester.”

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Posted 1 month ago

“Very good. Third party was kggetitdone.com. Efficient”

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Posted 1 month ago

“Great service and on time.”

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Posted 1 month ago

“Both drivers were very good at picking up and loading my item. They came into my home and were very respectful of the space that they needed to work with.”

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Posted 1 month ago

“Super quick , knowledgeable, professional & efficient. Will most definitely call them again. Easy 5 ⭐️”

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Posted 1 month ago

“Great company driver very polite.”

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Posted 1 month ago

“Excellent job and one of the hardest things I've ever seen done, especially for the price I paid. I totally recommend this company.”

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Posted 1 month ago

“Fast and smooth!”

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Posted 1 month ago

“I checked very good, however, the work was excellent. Saved us a lot of time and effort. Enoc was informative and friendly. We plan to use his services again.”

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Posted 1 month ago

“Very professional and quit in and out services was excellent 👌”

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Posted 1 month ago

“Mr Yukon was very professional and new what to do, I would recommend him and his company any time”

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Posted 1 month ago

“That was so quick and easy and I will absolutely use this service again. Thank you!”

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Posted 1 month ago

LoadUp is rated 4.6 based on 4,608 reviews