Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,370 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Incredibly easy to navigate website, straight forward and options galore of add-on items”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Arrived the following day and loved the basket! Highly recommend!!”

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Posted 4 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 4 years ago

“delivered on time , customer happy”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“I live in Canada and I ordered the Sympathy basket for my Aunt who lives in Australia, and she loved it so much! I ordered it on Tuesday and the next day it was at her house. She took a photo of it and it was put together beautifully. Thank you for the amazing service! I will definitely order from you again! ❤️ Cathy Efkarpidis”

Gourmet Basket 5 star review on 19th January 2022

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Posted 4 years ago

Thank you so much for your feedback and photo! We are so happy to hear the hamper was well received and enjoyed! See you soon :) GB team

Posted 4 years ago

“The delivery driver apparently just left the parcel at the hospital loading dock. It wasn’t located until days later when the contents was spoiled due to weather.”

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Posted 4 years ago

Thank you for taking the time to provide us with your feedback. Please know due to the current Covid situation, most deliveries to a hospital are not permitted or are occurring via the loading dock. Although you were not completely satisfied with the delivery your hamper, we hope the hamper was still enjoyed. Thank you. GB Team

Posted 4 years ago

“Customer Service is second to none....I appreciated the callback and explanation when I queried the delivery during this crazy lockdown and covid scenario.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“Living outside of Australia and far away from my family, I am always happy to be able to send loved ones something special and once again you guys have delivered. Thanks so much”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“Recipient loved his care package. Lifted his spirits while in isolation”

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Posted 4 years ago

Thank you for your feedback! We are thrilled the hamper was enjoyed! See you soon :) GB team

Posted 4 years ago

“Our friends loved the gourmet basket”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“The basket was delivered on time, on the date you gave me, and was very much enjoyed by the recipients.”

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Posted 4 years ago

Thank you for your feedback! We are so pleased to hear the hamper was enjoyed! See you soon :) GB team

Posted 4 years ago

“They loved receiving their gourmet basket. Delivery was on time. Easy to order and great range to choose from - very impressed and will I come back again!”

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Posted 4 years ago

Thank you for your feedback! We are thrilled to hear they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“I have not yet received the gourmet basket. Can you advise when it will arrive?”

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Posted 4 years ago

Thank you for taking the time to provide us with your feedback. We have looked into your order and can see a preferred delivery date of 21 Jan has been selected, when placing the order. Please know your order will be dispatched in accordance to your selected date. Thank you, GB team

Posted 4 years ago

“Was very happy with the service and would recommend to everyone”

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Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“I sent three baskets Two were delivered One was unable to be delivered and trackers told me it had been taken back to Greenacre I didn’t find out until after the weekend that it had been left at the nearest post office where we could have picked it up and delivered to my Covid sick grandson Edith Klimt”

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Posted 4 years ago

Thank you for your feedback. We are sorry to hear the delivery did not occur as planned, as the delivery driver should have left a card in the letterbox advising there was something to collect from the local post office. However, we hope the hamper and all the goodies inside were still enjoyed! Thank you, GB Team

Posted 4 years ago

“I liked the range of goodies available and especially the option of adding extra items of personal choice. My only complain, is that the delivery date wasn't very accurate. It took 4 days more (includes the weekend) than the anticipated 2 days I was told once after placing the order. The gift only just arrived before my recipient was due leave for a trip away.”

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Posted 4 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived later than expected, but we are thrilled to hear it was still enjoyed! We hope to see you again :) GB team

Posted 4 years ago

“Friends were pleased with their gift.”

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Posted 4 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 4 years ago

“Very nicely packaged and contents look nice.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Arrived on the date requested, quality items inside, perfect & no fuss gift giving- recipient loved it too.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“The basket and contents were good. I was not happy with the fact that no contact was made with my daughter (the recipient) on arrival as per my request. This meant she had to chase around to find the parcel & eventually found it had been left at her local post office. no card or notification was left in her mail box. Not happy. Disappointing and a time waster having to chase what should have been an uplifting gift to our unwell daughter.”

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Posted 4 years ago

Hi Ian, Thank you for taking the time to provide us with your feedback. We are sorry to hear the delivery driver did not follow the instructions you left, please know we will pass this information onto our delivery services. We understand how frustrating it can be, however, we are pleased to hear the hamper and all the items were still enjoyed. Thank you, GB Team

Posted 4 years ago

“v prompt service.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,370 reviews