Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked this ahead of time for a specific date, and that was fine on the date. I was kept fully informed and notified of the delivery. The recipient loved it. For the service, I thought the price was very reasonable.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“My cousin delighted w goodies”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Recipient loved her basket. Arrived just in time too. No mean feat during Covid.”

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Posted 4 years ago

Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Well loved and nice surprise”

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Posted 4 years ago

Thank you for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Delivered as promised. Very happy with the product”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“The family loved the gift, thank you. All went very smoothly, we’ll definitely use you again. Thank you.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“wasn't delivered on the day of my friend's 50th despite being ordered with the correct delivery date. Despite me confirming with their customer service people. When I called to complain they said I didn't read the small print which says they don't guarantee delivery days!!!! Why order in advance to ensure your loved one gets what you send them on their special occasion. I recommend going with a company that CAN guarantee delivery day!”

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Posted 4 years ago

“Arrived as scheduled”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Was kept informed of it’s progress and hamper was exactly what I had ordered.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“I loved the basket and the way it was put together. I would rate five star but the telephone service was less than helpful.”

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Posted 4 years ago

Thank you for providing your feedback. We are sorry to hear you were not 110% satisfied however we are pleased you enjoyed the overall experiance. We hope to see you again soon. GB Team

Posted 4 years ago

“Delivered over a week late”

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Posted 4 years ago

Thank you for your feedback. We are sorry to hear the delivery of your hamper was delayed however, we hope the hamper was still enjoyed! We hope to see you again, GB team

Posted 4 years ago

“You guys are great. Gourmet basket is highly recommended.”

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Posted 4 years ago

Thank you so much for your feedback!! See you soon :) GB team

Posted 4 years ago

“Easy to navigate website with products well illustrated. Excellent way to send gifts to within Australia from New Zealand.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Very impressed that the site was easy to navigate, and specially doing it from South Africa, I anticipated problems. Will definitely use your service again. Thank you.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“They were very well presented and great value for money”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“The package was picked up at the depot on 20 December 2021. I have the order confirmation. I asked if they received the wine package and they didn’t. The delivery address provided is correct. Please explain”

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Posted 4 years ago

Hi Kelly, Thank you for your feedback & we apologies for any inconvenience caused. We have looked into your order and can see this matter has now been resolved with our customer service team. Please let us know if we can assist you further. Thank you, GB Team

Posted 4 years ago

“A complete confidence trick and rip off. What was delivered had nothing in common with the description of the Therapy mens luxury hamper. Nothing of the advertised product was sent. the replacement was extremely poor value. a complete and utter embarrassment of a gift.”

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Posted 4 years ago

Hi Roger, Thank you for providing us with your feedback. We are sorry to hear you were not completely satisfied with the substituted items within your hamper. Please know we reserve the right to replace items that may be out of stock, for a similar item also at the same value. If you have received a completely different hamper, please email a photo to our team at servcie@gourmetbasket.com.au Again we apolgies for any inconvenience caused. Thank you.

Posted 4 years ago

“Once an item was selected, an additional item was offered for a reasonable price, not so at the end. Shipping prices were a travesty. Multiple items to the same address were individually charged insane shipping. Never again!!! $80.00 for 12 pretzels for children whose home burned down near Denver”

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Posted 4 years ago

“The product arrived exactly as advertised.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) Gb team

Posted 4 years ago

“Loved it! Thank you”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews