Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,296 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A complete confidence trick and rip off. What was delivered had nothing in common with the description of the Therapy mens luxury hamper. Nothing of the advertised product was sent. the replacement was extremely poor value. a complete and utter embarrassment of a gift.”

Helpful Report

Posted 3 years ago

Hi Roger, Thank you for providing us with your feedback. We are sorry to hear you were not completely satisfied with the substituted items within your hamper. Please know we reserve the right to replace items that may be out of stock, for a similar item also at the same value. If you have received a completely different hamper, please email a photo to our team at servcie@gourmetbasket.com.au Again we apolgies for any inconvenience caused. Thank you.

Posted 3 years ago

“Once an item was selected, an additional item was offered for a reasonable price, not so at the end. Shipping prices were a travesty. Multiple items to the same address were individually charged insane shipping. Never again!!! $80.00 for 12 pretzels for children whose home burned down near Denver”

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Posted 3 years ago

“The product arrived exactly as advertised.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) Gb team

Posted 3 years ago

“Loved it! Thank you”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Shocking no communication what so ever this basket was ordered 18 dec still not here”

Helpful Report

Posted 3 years ago

Hi Tina, Thank you for your feedback. We have looked into your order and can see this matter has now been rectified by our customer service team. Again, we apologies for any inconvenience casued. We hope to see you again. GB team

Posted 3 years ago

“The box had to be opened to determine the contents. Other brand purchased were labelled on the outside as to model No.”

Helpful Report

Posted 3 years ago

Thank you for your feedback & we apologies for any difficulty caused. We hope to see you soon :) GB Team

Posted 3 years ago

“Delivery was as promsied.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Beautifully presented. Great products Arrived right on time”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Very Quick Delivery - Thank You!”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“The recipient was over the moon. Nice items & great presentation.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Great products and service!”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Excellent company to deal with great communication. Recommended.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“They loved it!”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Absolutely beautiful and so well received”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“The recipient loved it! Totally made their day.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Fantastic gift and selection of beers”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“In 1 Word, awesome”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“A beautifully presented gift. The selection was perfect. Will definitely use Gourmet Basket again. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Delivery was prompt and the products were of good quality”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Even though I selected the delivery date of 28th of December it has still not been delivered. That’s a bit disappointing that it didn’t arrive for Christmas. My daughter is going away today so won’t be home to accept it.”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,296 reviews