Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,370 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The basket was beautifully wrapped and delivered. All items were lovely and the client loved them.”

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Posted 4 years ago

Thank you for your feedback, we are thrilled to hear the hamper was well received! See you soon :) GB team

Posted 4 years ago

“Always excellent, this time delivery let down the process sadly. However hard to prevent given the current climate.”

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Posted 4 years ago

Thank you for your feedback!!! We look forward to seeing you soon :) GB team

Posted 4 years ago

“Good options to chose from. Received status notifications of every step. Delivered quickly and promptly. Would definitely use again.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“Delivered on date requested. Great looking gift. My daughter loved it.”

Gourmet Basket 5 star review on 20th January 2022

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Posted 4 years ago

Thank you for your feedback & photo!! We are pleased to hear the hamper was enjoyed :) See you soon! GB Team

Posted 4 years ago

“My favourite gourmet basket place to order from. The bundles are perfect for all occasions.”

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Posted 4 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 4 years ago

“Purchasing get well presents for people you work for Is hard. Gourmet baskets made the process so simple and meaningful. They took the admin out of my hands! Couldn’t recommend this platform more!”

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Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“I've had fantastic service.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Interstate prompt delivery”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Great customer service. Easy to get onto. Very helpful in organizing the hamper for me.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Delivered on time and was appreciated by recipient”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Ordered a Xmas hamper for a family member added quite a few extra items but the recipient never received these extra items. Thankfully I asked the recipient to take a photo of his gift hamper to show me what it looked like as the company needed this photo as proof the extra items weren’t received. Their email address failed to work as I sent loads of emails trying to get this sorted but they said they were never received, it took a live chat to fix the problem where I could show the photo whilst chatting. The items were then sent to the recipient. What I didn’t receive from the company is an explanation as to how these got missed in the first place. I’d recommend them for a run of the mill hamper just watch if you add extra items that they do send them and not just pocket the extra cash.”

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Posted 4 years ago

“I rang and spoke to support regarding the gift card message being a collection of farewell wishes. I was told to email them through and then put a note to say I'd email the messages through in the gift card text area on the online order. The gift basket recipient ended up with a gift card that states "I will send an email with messages from the team for Lyla"”

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Posted 4 years ago

“Great selection of items”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“fantastic service”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“My friend was delighted to receive the hamper and I found the process easy and was impressed that I could add other items to the hamper.”

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Posted 4 years ago

Thank you so much for your feedback! We are pleased to hear you enjoyed your experience with us :) See you soon! GB team

Posted 4 years ago

“It was supposed to be delivered on the 14th of Jan 2022 but it’s still stuck at the delivery depot with no indication of delivery!!!!!!! What is going on!”

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Posted 4 years ago

“I have used Gourmet Baskets a couple of times and have always been delighted with their quality and service. They went over and beyond with an instant refund for an order which had to be cancelled. Recently. Well done Gourmet Baskets! 10/10”

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Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“Everything delicious, arrived on time, friends were very happy and all was consumed.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“The hamper was nice but got there a day late even though I ordered it a week in advance”

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Posted 4 years ago

Thank you for providing us with your feedback. Please know the selected date is a preferred delivery date, and not guaranteed. With this said we understand it can be frustrating when there are delays. We hope the hamper was still enjoyed! Thank you, GB Team

Posted 4 years ago

“The basket was delivered a day later than promised, after the gift recipient had checked out of the accommodation without any communication from GB. This was despite me sending the company an email stressing the importance of delivery date before the recipient checked out. Was interesting to see that cheese was shipped (gift box came from Sydney to Brisbane according to the company) unrefrigerated.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to provide us with your feedback. Please know the selected date is a preferred delivery date and is not guaranteed. This is noted on our website and must be acknowledged to proceed with the order - the cheese is also a long-life cheese and does not require refrigeration. Although you were not completely satisfied with the delivery, we hope the hamper was still enjoyed. Thank you, GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,370 reviews