Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This basket was next level fabulous! Thanks @gourmetbaskets ! The recipients were beyond impressed !”

Gourmet Basket 5 star review on 26th December 2021

Helpful Report

Posted 4 years ago

Thank you for your feedback! We love the photo!!! See you soon :) GB team

Posted 4 years ago

“Being able to send our best friend's a gift basket for the holiday through the firm's online presence (from our home in Seattle, Washington) was a gift to us. With international travel and the world health crisis, yours is the firm we will trade with in the future. Many thanks from Rob & Carol Grant”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“Great job ! Delivered precisely on time. Recipients loved the basket!”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Everything was loved and appreciated. Great selections”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Beautiful gift basket with a great range of yummy products”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“They were very impressed with the quality and delivery was spot on time”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Delivered on time in very difficult circumstances. Thanks very much. Very happy friend.”

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Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Nicely presented and on time.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Very impressed with the contents, packaging and prompt delivery. The basket was a Xmas gift for my son in law and he was delighted 😀”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for your feedback! See you soon, GB Team

Posted 4 years ago

“Never arrived. Despite following up by us - this need to update - ordered 20 Dec. Not delivered as at 1 Jan despite more following up by us. A warning to others.”

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Posted 4 years ago

“Easy ordering, great produce, delivery on time and kept me up to date”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Excellent service again this year - thank you for getting our Xmas gifts to loved ones who are far away.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Gift never arrived”

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Posted 4 years ago

“A top quality service of the products & delivery. Thank you.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Family we had it sent to said it was great. I was impressed that it was sent when you said it would be”

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Posted 4 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“I chose a gourmet basket ad a Christmas gift for 2 very important people in our life. Beautiful people, one currently battling cancer. They absolutely love the hamper; great service from you. Thank you.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! Look forward to seeing you soon :) GB team

Posted 4 years ago

“Did not meet delivery expectations and when it finally arrived, the ingredients were just shoved in a cardboard box. No gift basket or box, and no decent packaging either. So disappointed-and definitely not value for money.”

Helpful Report

Posted 4 years ago

Hi Anne, Thank you for reaching out to us and we are sorry to hear you were not completely satisfied with your hamper. Can we please ask that you email a photo of the hamper, as received to our customer service team at service@gourmetbasket.com.au Thank you, GB Team

Posted 4 years ago

“Quick delivery. Especially during the Christmas rush. Thank you.”

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Posted 4 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB team

Posted 4 years ago

“They love the gift. It was a pleasure doing business with your company. Everything was delivered as promised and delivered on time.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews