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Gourmet Basket Reviews

4.6 Rating 6,687 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 6,687 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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119

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recipient received the correct box but the gift card was incorrect so she did not know who the box was from or even if it was for her. It was also not delivered on the requested date. I ordered another basket from an alternative supplier 2 days later than this one and it was delivered 2 days before this one.”

Posted 2 years ago

“generally too expensive”

Posted 2 years ago

“Delivery was two days ahead of schedule when no one would be home. Shouldn’t ask for a delivery date if not going to follow it. Lucky a friend went by to pick it up and recipient happy with the goods”

Posted 2 years ago

“The product itself is good, though I was very disappointed with the service I requested it to be mailed out as close to Christmas as possible the gal on the phone told me that it would go out on the last shipment on December 16th so it would be there just in time for Christmas - it got there on December 10th --- wanted it to be a surprise -”

Posted 2 years ago

“Lovely hamper, recipient very impressed. Unfortunately delivered over a week early to the date I asked for, which stuffed things up a bit. They had to open the parcel to retrieve the cheese I'd ordered extra, and I didn't want them to get it till nearer Xmas. Other than that, all good.”

Posted 2 years ago

“Website is alright, but the barrage of marketing emails is a bit much.”

Posted 2 years ago

“My friend really loved her hamper however the hamper was not received on the expected day. My friend did not receive anything to say that a parcel had tried to be left at her place and I had not received any notification that the hamper was taken to the post office”

Posted 2 years ago

“The basket was pesented nicely to the end user DEIVERY WAS BAD ORDERED MONDAY6/12/21 ARRIVED SUNDAY 12/12/2021 IT ONLY HAD TO GO 12KLM FROM BELROSE THE LADY I SPOKE TO ON THE MONDAY SAID FRIDAY DELIVERY WAS NOT A PROBLEM”

Posted 2 years ago

“I did NOT receive the Survival Hamper. While the boxed presentation was lovely, I was disappointed to find that the products were different to what was ordered.”

Posted 2 years ago

“Nice range, but not delivered on time.”

Posted 2 years ago

“Dear Sirs, The basked was delivered 5 days before the date it was ordered for. That's nice but the surprise effect for the actual birthday was blown.”

Posted 2 years ago

“The presentation is very good. However the socks are not of good quality and the packet of chips does not fit the overall presentation maybe something boxed would have been the better choice”

Posted 2 years ago

“Well as it hasn't been delivered yet , I can't say anything about it”

Posted 2 years ago

Thank you for providing your feedback. Please know we have looked into your order and can see a preferred delivery date of 14 Dec has been selected - we will dispatch your order in accordance to this selected date. Thank you.

Posted 2 years ago

“Good service but I wish I had waited 3-4 days for the 15% sale.”

Posted 2 years ago

Thank you for your feedback, we are pleased to hear you enjoyed your experience with us and sorry to hear you missed the sale! Hope to see you again soon, GB Team

Posted 2 years ago

“Reliable and easy to order. Nice products except for the wines. A shame you couldn’t offer better quality wines, so for that reason won’t be sending again”

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear you are not 110% satisfied with all the goodies within the hamper, but we hope it was still enjoyed. Thank you, GB Team

Posted 2 years ago

“quality excellent but delivered at 7pm which was way too late and unprofessional to be delivering outside of business hours.”

Posted 2 years ago

Hi Jo, Thank you for taking the time to provide your feedback. Please know we looked into your order and it looks like same-day delivery was selected, meaning delivery occurs from 1pm to 9pm. We hope the hamper and all the goodies were still enjoyed!! :) Hope to see you again soon, GB Team

Posted 2 years ago

“The only small feedback was the gift arrived a day later than the requested date.”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the delivery service, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 2 years ago

“It was presented beautifully and looked most impressive on line sadly I thought there would be a little more goodies, they were thrilled thought”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper, please know the hamper is packed as per the image/description on the website. We hope the hamper was still enjoyed. Thank you, GB Team

Posted 2 years ago

“The gift was lovely as was the presentation. However, the delivery was not within the requested time and arrived after the birthday.”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the delivery service, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 2 years ago

“The gift was very much appreciated, beautifully and safely packaged, however the delivery time was considerable and required two visits by the recipient to the post office. The gift was ordered on a Thursday morning, yet was not received until Wednesday afternoon. I understand that times are busy with deliveries and it would have been better if it was ordered sooner.”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the delivery service, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 2 years ago

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Gourmet Basket is rated 4.6 based on 6,687 reviews