Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hamper was beautifully presented, we love the ribbon with the logo on it. Thank you”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“My sister was delighted and surprised by her gift delivered on the promised day. From the photos she sent the presentation was wonderful. Thank you for fulfilling your promise so successfully Gourmetbasket. I was able to celebrate my sister's birthday from a distance.”

Helpful Report

Posted 6 years ago

“Hamper was delayed by two days Startrack was given as the delivery company, ended up being through aus post delivery refund was issued aus post delivery man was very rude on his arrival i feel overall this experience could have been much better and i am dissapointed”

Helpful Report

Posted 6 years ago

Thank you for your feedback. Apologies that your experience wasn't a positive one this time around and for the disappointment caused. As you mentioned we refunded your shipping fee and kept in communication with you throughout the delivery process. Although if there is anything else we can do to assist you please don't hesitate to call the office if you wish to discuss further. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My clients enjoyed them.”

Helpful Report

Posted 6 years ago

Wonderful to hear your clients enjoyed their gifts Wayne! Thank you so much for sharing your feedback. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent, reliable service.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are so pleased you had a great experience Bradley - Hope we can help with your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The recipient absolutely loved the basket. I was very satisfied with this outcome. This item was vey well illustrated and was presented very elegantly and beautifully. Just what I was looking for.”

Helpful Report

Posted 6 years ago

“Great speedy delivery to regional Victoria with lovely products I especially liked the ability to include additional items and customise the gift Thank you”

Helpful Report

Posted 6 years ago

“Great response”

Helpful Report

Posted 6 years ago

“Well received thanks”

Helpful Report

Posted 6 years ago

“Absolutely amazing, across the country in a day.”

Helpful Report

Posted 6 years ago

“First Time Order - Purchased a surprise for by younger brother. Arrived on the correct day and he was pleasantly surprised. So, big thank you.”

Helpful Report

Posted 6 years ago

Thank you so much for sharing Rhonda! You are very welcome we are so happy your brother enjoyed his surprise gift! Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent service and product - I have used Gourmet Basket so many times now! They always deliver, and on time!”

Helpful Report

Posted 6 years ago

Thank you Paul for being so loyal and for your wonderful feedback! We are looking forward to assisting you with your next gift soon. Kind Regards Rachael Customer Service

Posted 6 years ago

“I wanted a special gift for a 50th birthday. Something memorable, rather than flowers that would only last for a few days. The gift was loved by the recipient & I loved that I could add extra bits to the gift basket in order to make it a bit more special or personalised. Easy to order. Experienced a small glitch but it was very quickly rectified by the staff of Gourmet Basket. Have used previously for other special occasions & highly recommend.”

Helpful Report

Posted 6 years ago

Vilma thank you, we appreciate you taking the time to share your lovely feedback with us! The team are all thrilled to hear they loved the 50th gift and you enjoyed being able to add some extra goodies. Hope we can help you again very shortly! Kind Regards, Rachael Customer Service

Posted 6 years ago

“Prompt delivery and beautifully packaged”

Helpful Report

Posted 6 years ago

“Would have been 5 stars but they sent me the wrong bottle of whiskey! All was fixed in the end though.”

Helpful Report

Posted 6 years ago

“I'm glad I have made a great business with Gourmet Basket, every basket has a great photo, and has also a very clear description. You will receive your basket looking neat and very organised, Gourmet Basket seems to know how to please their customers. I'm a big fan from now on, and I will always order from them, they GB made me longing for another family occasion so I can oder from them again.”

Helpful Report

Posted 6 years ago

Thank you so much Mozef for taking the time to provide us with your incredible feedback! The Gourmet Basket team are beyond thrilled to hear this! We can't wait to help you find another perfect gift for your next family occasion :) Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent products and excellent service”

Helpful Report

Posted 6 years ago

Thank you for your feedback Mark - We are so happy you had a great experience and loved the hamper! Kind Regards, Rachael Customer Service

Posted 6 years ago

“My brother in law was really Happy with his birthday gift!”

Helpful Report

Posted 6 years ago

“The recipient enjoyed the basket thanks. I was a bit disappointed that it arrived Wednesday rather than the scheduled Tuesday as I was already late for their birthday. But overall very pleased with the service thanks”

Helpful Report

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews