Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Recipient loved the gift”

Helpful Report

Posted 6 years ago

“I ordered a gourmet basket on Monday 30th September. As at today's date Saturday 5th October it still has not been received by my clients. Disappointing.”

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Posted 6 years ago

“Wonderful service and product. Thank you!”

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Posted 6 years ago

“Fantastic products, beautifully presented and super fast delivery! We are very happy, so was our basket recipient. Thank you Gourmet Baskets!!”

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Posted 6 years ago

“I was thankful that you guys do after pay, and that I got to pick which date of delivery which was perfect for my mum to recieve a well deserved gift on her birthday. The basket was of high quality and it bought so much happiness to her. When I couldn't be there. Thank you”

Helpful Report

Posted 6 years ago

We appreciate your feedback Sharna, thank you for sharing. The team are thrilled to hear the gift was well received by your mum and we are glad it brought a lot of happiness to her. Hope we can help you again shortly with your next gift. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent packaging. Love that the package was delivered the good in the morning as I ordered cheese products. Very pleased with the quality as well my parents loved the surprise. Thank You!! xx Lien”

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Posted 6 years ago

Thank you so much Lien for taking the time to share we really appreciate your feedback and are so happy to hear your parents loved their surprise. We hope to help you with your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The hamper was delivered on the day I specified (well done!). My son loved his hamper - thought it was very good quality and is looking to use your company for hampers as xmas gifts to some of his business customers.”

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Posted 6 years ago

Thank you so much Julie for your feedback! The team are beyond thrilled to hear your son loved the gift and enjoyed the quality of his hamper. Sounds great, we look forward to being able to assist him choose some Christmas gifts for his business customers shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“All good, thank you”

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Posted 6 years ago

You're welcome Michael - We are happy you had a great experience! Thank you for your review! Kind Regards Rachael Customer Service

Posted 6 years ago

“Basket was very well received. A great service. Thank you”

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Posted 6 years ago

Thank you so much for your feedback! Great to hear the Rosh Hashanah hamper was well received. You are very welcome - We look forward to helping you again shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Very easy to deal with 😁”

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Posted 6 years ago

Thank you so much! We hope she loved her Birthday Gift! Kind Regards, Rachael Customer Service

Posted 6 years ago

“Very well received. She loved it. Although the courier didn’t leave it somewhere out of view (at a house) so the birthday girl had to go and collect it.”

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Posted 6 years ago

Thank you so much for sharing Katherine. So great to hear the birthday girl loved her Espresso Martini hamper! Kind Regards Rachael Customer Service

Posted 6 years ago

“The items within the hamper were all of outstanding quality & the delivery turnaround was spot on - couldn't be happier”

Helpful Report

Posted 6 years ago

Branka thank you, we appreciate you taking the time to share your wonderful feedback. The whole team are beyond happy to hear this! We look forward to helping you with your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The people who received it was highly delighted with it. It was thank you present.”

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Posted 6 years ago

Thank you so much for the review Tony! We are so pleased to hear they were delighted with their thank you gift and we can't wait to help you choose your next gift. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Very easy to place order and delivered on time according to my instructions. My son loved his hamper which was a special gift to him to celebrate his 30th Birthday. Thank you most sincerely. Vickie”

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Posted 6 years ago

Vickie thank you so much for sharing your feedback. We are thrilled to hear you had a great experience and your son loved his 30th Birthday gift! Hope we can assist you again shortly with your next gift. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My purchase arrived in two days, my friend absolutely loved everything. Thank you so much.”

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Posted 6 years ago

The team are delighted to hear your friends gift arrived quickly and that they loved the Organic Pamper Hamper! Thank you so much for your review we appreciate it. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Top quality produce and excellent service.... our team were thrilled with their tailored baskets. Will definitely get our business again.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your lovely feedback Jasmine! Wonderful to hear that your team enjoyed their hampers. We look forward to helping you again very soon. Kind Regards, Rachael Custom Service

Posted 6 years ago

“Basket wasn’t delivered. It was for a birthday which has now been missed. Very disappointed. Especially as it’s probably been sat in a Depo all weekend and the food will now be ruined. No phone call to myself or the person who it was shipped to so I know it was not due to them not being able to deliver.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Fiona. Our customer service team have been in contact with you via email and phone and provided you with a proof of delivery photo. We are pleased we were able to help clarify this matter for you. If you wish to discuss anything further please don't hesitate to call the office. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Gourmetbasket have been great to work with, after a little hick up with the delivery company they went out of their way to make sure the hamper was delivered and refunded the delivery cost. The hamper looked amazing and was of the finest quality. We were very happy. Thank you gourmet basket.”

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Posted 6 years ago

“The Agent was very accommodating with my request. Purchase process quite effortless. Basket delivered on time the recipient felt very special. Enjoyed the contents very much. Will shop here again.”

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Posted 6 years ago

Marianne thank you for sharing your feedback, we really appreciate it! Beyond happy to hear you had a really positive customer service experience and we are glad you both enjoyed the Cheese and Wine Hamper. Looking forward to helping you with your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The basket showed up a day later than was suggested, however, the person who received it loved it and said all the food was delicious. I would definitely order from gourmet basket again”

Helpful Report

Posted 6 years ago

Thank you Isabella for your feedback. Apologies that your gift arrived a day later than expected. The team are so pleased to hear your sister enjoyed her Chocolate box hamper! Can't wait to help you with your next gift order. Kind Regards, Rachael Customer Service

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews