Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery! Amazing!”

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Posted 6 years ago

Thank you so much for sharing! Great to hear you are happy with our fast delivery. We hope they loved their Veuve with Koko Black hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“It was great to be able to order a gluten free basket for a friend who just lost her mum. It made her feel very special. You were one of the few hamper places who did this !!”

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Posted 6 years ago

Thank you so much for taking the time to share your experience. The team are beyond thrilled to hear you enjoyed our selection of hampers in the special diet range and are glad you were able to make your friend feel very special. Hope we can help you again shortly with your next gift. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Easy ordering process. Recipient loved it!”

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Posted 6 years ago

Thank you for your feedback Pauline. Wonderful to hear you found our ordering process easy to use and that the recipients enjoyed their champagne and Chocolates Hamper. Looking forward to helping you with your next order soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent customer service and communication”

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Posted 6 years ago

Thank you for taking the time to share your feedback. The team are all beyond thrilled to hear you had a great customer service experience. We are looking forward to helping you with your next gift soon. Kind Regards Rachael Customer Service

Posted 6 years ago

“Perfect gift with brilliant selections of wines, would highly recommend”

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Posted 6 years ago

Thank you so much Kris for taking the time to share your lovely review. We are so pleased to hear you enjoy our products, especially our wine selection. Looking forward to assisting you with your next gift shortly. Kind Regards Rachael Customer Service

Posted 6 years ago

“Beautiful products! My sister loved it! Great value, delicious snacks and an excellent high quality robe! Thank you sl much!”

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Posted 6 years ago

Louise thank you so much for sharing your feedback. Great to hear your sister loved the snacks and the quality of the robe in her hamper! You are very welcome. Hope we can assist you again shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Very good quality and service”

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Posted 6 years ago

Thank you so much for your review Valentina. We appreciate you taking the time to share and are glad you love our quality products and service. Kind Regards, Rachael Customer Service

Posted 6 years ago

“I loved the range on offer and that you had something for every budget. It made me feel like I could show someone my appreciation and gratitude without breaking the bank. Thank you!”

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Posted 6 years ago

Thank you for taking the time to share your feedback with us Robyn. The team are so happy to hear you love our wide range of hampers and that you were able to find the perfect gift. Hope we can help you again shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“They seemed to like it. I'm overseas so I can't tell. Trust is a big thing for a delivery like this. Glad they received it in good order. They were enjoying it in the pic they sent.”

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Posted 6 years ago

Thank you for sharing your feedback, we really appreciate it. We are so pleased to hear they enjoyed their Australian and International Beers Hamper. Hope we can help you with your next order shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My dad loves it. I was able to select the wine - which happens to be one of his favourites (Scarborough).”

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Posted 6 years ago

Thank you so much for taking the time to share your feedback. Wonderful to hear your dad loved his Red Wine and Nibbles Hamper and that you were able to add his favourite Scarborough Hunter Valley Chardonnay. Looking forward to helping you select your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Super international transaction for a significant birthday. UK-Australia. The gift was delivered on time and greatly appreciated.”

Helpful Report

Posted 6 years ago

Thank you Deborah for sharing your experience. The team are all beyond thrilled to hear he enjoyed The Gourmet Tastes hamper and that it arrived on time for his birthday. Can't wait to help you with your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“MY ORDER IS A GIFT FOR A DEAR FRIEND OF MINE. I RECEIVED MY ORDER PROMPTLY AND SO NICELY PACKAGED, ALL I HAVE TO DO IS HAND TO HER AND THAT TO ME IS AMAZING. THANK YOU”

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Posted 6 years ago

Thank you for taking the time to share your feedback! The team are thrilled to hear your friend loved their Organic Pamper hamper. Hope we can help you again shortly with your next gift. Kind Regards, Rachael Customer Service

Posted 6 years ago

“I ordered this basket with some extras for my Brother and Sister-in-law’s 20th Wedding Anniversary. They said it was amazing with everything they love in it.”

Helpful Report

Posted 6 years ago

Thank you Tracy for taking the time to share your feedback. So wonderful to hear your Brother and Sister-in-law loved their Premium Foods Hamper with the added extras. Hope we can help you with your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“They really loved it. The surprise of the unpacking added to the delight of receiving the hamper. Thanks Again”

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Posted 6 years ago

“Did not receive”

Helpful Report

Posted 6 years ago

Hello Jess, Thank you for reaching out. I have sent you an email with further details. I can confirm the recipient has received their gift. If you require any further assistance please don't hesitate to call the office at anytime to discuss. Kind Regards, Rachael Customer Service

Posted 6 years ago

“You make it hard to buy a gift by having to sign in every time I want to buy anything. Instead of just being able to purchase without having to sign in.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Customer service was great resolving delivery delay.”

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Posted 6 years ago

Thank you for taking the time to share your feedback Sharon. We are very pleased to hear you had a great customer service experience and that your issue was resolved quickly. If there is anything else we can assist with please don't hesitate to ask. Kind Regards, Rachael Customer Service

Posted 6 years ago

“I have used you many times and you have slipped up one too many times Not happy . I will be finding a new vendor”

Helpful Report

Posted 6 years ago

Hello Sue, Thank you for your feedback and apologies that your experiences have not been very positive. I have sent you an email so we can investigate what issues may have occurred and how we can assist you to resolve these. If you have any further concerns or questions please don't hesitate to call the office to discuss. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Amazing service. Thank-you.”

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Posted 6 years ago

Thank you for your lovely feedback. We hope they loved their engagement gift. Looking forward to assisting you with your next hamper shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews