Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Delivered on time and in excellent condition”

Helpful Report

Posted 6 years ago

“I have used this service a few times and each time the receiver has very much appreciated my gift”

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Posted 6 years ago

“Fantastic service as always! Corporate box is just perfect and so professional! Won’t be going anywhere else. Thanks so much”

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Posted 6 years ago

“Online and delivery service wonderful.”

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Posted 6 years ago

Thank you Kate for sharing your feedback. Great to hear you had a positive experience online and enjoyed our fast delivery service ,we look forward to helping you with your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“They were very responsive to my question. The delivery options did not suit the occasion so they were very speedy at giving me a refund, which I was grateful did not create an argument. Of course if I can use them in the future I certainly will.”

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Posted 6 years ago

Thank you Anita for sharing your feedback. Glad we could assist you with your question promptly. We look forward to helping you select a gift in the near future. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Bought for a gift for my nephew this is the second time we have sent him such a gift as he loves the products”

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Posted 6 years ago

Thank you for sharing! Great to hear that your nephew loved the Therapy Man Retreat Hamper. Looking forward to helping you select your next gift. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The team were very helpful in tailoring the box contents slightly to meet our requirements and went out of their way to ensure we could use some branded ribbon as a nice final touch. Thank you!”

Helpful Report

Posted 6 years ago

Thank you so much Emily for taking the time to share your feedback, we really appreciate it. The team are beyond happy to hear you enjoyed the customisation of your gifts and being able to use branded ribbon. We look forward to helping you with your next gifts shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Absolutely amazing basket recipients very appreciative”

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Posted 6 years ago

Thank you Jacqui for the great feedback. Wonderful to hear the recipients appreciated their Christmas Treats Hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“I'm buying from southamerica and i paid for the delivery on the next day. The person that was suppose to recive the basket waited all day long for the present and nothing happened. From the support system they told me that there was no one at home, thats false. She had to collect it from a post office. She loved the basket present but Its a pitty cause i found your page online as one of the best delivery of presents on Sydney but im really disappointed.”

Helpful Report

Posted 6 years ago

Hello Macarena, Thank you for taking the time to share your feedback. Apologies that your experience wasn't a positive one this time around. Our customer service team have been in contact with you and the recipient directly, we have also refunded your shipping fee. We are thrilled to hear she loved the hamper. If there is anything else we can help you with please don't hesitate to contact the office to discuss further. Kind Regards, Rachael Customer Service

Posted 6 years ago

“We ordered Moet & Chandon and chocolates, but they received Mumm and chocolates. Odd!”

Helpful Report

Posted 6 years ago

Hello Stewart, Thank you so much for reaching out. Apologies that you received a different champagne in your hamper, if you could please send a photo through to us of the hamper you received so we can look into this further for you that would be greatly appreciated. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Purchased as a gift for my daughter-in-law. She was absolutely over the moon with the uniqueness and quality of the gift.”

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Posted 6 years ago

Thank you Kerrie for sharing your feedback we really appreciate you taking the time to do so. The team are all very happy to hear that your daughter-in-law enjoyed the quality of her Organic Pamper hamper. Hope we can help you select your next unique gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Loved it!”

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Posted 6 years ago

Thank you Cameron for sharing! Great to hear you loved the Red Wine and Nibbles Hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“It hasn’t been delivered as yet..”

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Posted 6 years ago

Hello Paulene, Thank you for reaching out. Apologies that your gift has not arrived as of yet. We have looked into this further for you and raised this with our courier, they are currently investigating the matter. As this has missed your chosen gift delivery date we have refunded your shipping fee. Our customer service team have emailed you with further information. If you have any questions or concerns please don't hesitate to ask. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Loved the variety of beers in the hamper, thoroughly enjoyed!”

Helpful Report

Posted 6 years ago

Thank you so much for the wonderful feedback Vanessa! The team are beyond thrilled to hear that you loved the variety of beers in your hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The recipient was thrilled with the beautiful basket that arrived!”

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Posted 6 years ago

Thank you so much for your review. Wonderful to hear they loved their Cheese and wine hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Item ordered before 5pm and delivered before 10am the next day. Amazing service and the chocolate flowers were so well received. This is the third time I have used the service in as many weeks and will continue to recommend gourmet basket.”

Helpful Report

Posted 6 years ago

Thank you so much Sharon for sharing your lovely feedback. The team are beyond thrilled to hear your gift was well received and we appreciate your continued loyalty. Looking forward to helping you choose your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“On time delivery, contents were amazing”

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Posted 6 years ago

Thank you so much for sharing! Wonderful to hear you loved the contents in the International Beers Hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“This is for a lucky door prize late november but will be as big a hit as last years I'm sure. Thank you”

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Posted 6 years ago

Thank you so much Dott for taking the time to share. We're sure the Red Wine and Nibbles Hamper will be a big hit again. We look forward to helping you select your next lucky door prize. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Beautiful presented and sent quickly which i appreciated!”

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Posted 6 years ago

Kim thank you so much for your feedback. We really appreciate it and are so happy to hear you loved the Chocolate Bliss Hamper and quick delivery. We look forward to helping you find your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Good Morning, Follow up on Delivery would be helpful. Took over 1 week to delivery with Startrack.”

Helpful Report

Posted 6 years ago

Hello Melissa, Thank you for providing your feedback. We apologise for the disappointment caused. After looking into this further for you, we can see your gift was delivered six days after your chosen gift delivery date. Our customer service team have contacted you via email and refunded your shipping fee. If there is anything else we can assist you with please don't hesitate to ask. Kind Regards, Rachael Customer Service

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews