Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“The service was easy and efficient. Thanks”

Helpful Report

Posted 6 years ago

Thank you Nigel for taking the time to share your feedback with us. The team are beyond thrilled to hear you had a great customer service experience. Looking forward to helping you select your next gift shortly. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My friend received a great surprise on receiving his gourmet basket. It was ideal.”

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Posted 6 years ago

“Great selection and very easy to use.”

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Posted 6 years ago

Thank you so much Lisa for your feedback. Wonderful to hear you enjoy our wide selection of hampers and were able to navigate our website easily. Can't wait to help you select your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“I’ve been using Gourmet Basket for over 8yrs! Love Love Love the hampers.. Even been lucky to receive a few myself 💕”

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Posted 6 years ago

Thank you so much for your lovely feedback Megan. We really appreciate your continued loyalty over the last 8 years and look forward to helping you for many more years to come. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent and friendly phone service, fast turnaround, great selection of products.”

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Posted 6 years ago

“Delivered on time - recipients were delighted”

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Posted 6 years ago

“Quality baskets delivered on time”

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Posted 6 years ago

“Instant delivery overnight of a beautiful box, from my online order in New Zealand to my niece in Barossa Valley, Australia. Excellent.”

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Posted 6 years ago

“easy simple and the client loved it”

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Posted 6 years ago

“Thank you so much. My best friend loved her basket I sent her for her birthday. She sent me a photo of it and it looked gorgeous. Delivered exactly on time to Country Victoria. Perfect!!”

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Posted 6 years ago

“Lovely basket of goodies, and much appreciated by recipient. Delivery was fast and I was kept informed of every step. Thank you!”

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Posted 6 years ago

“Easy to order. Recipients were very happy with basket.”

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Posted 6 years ago

“My best mate loved it!”

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Posted 6 years ago

“I live in NZ and this is a great way for me to send beautiful gifts to family in Australia at short notice. Shipped and delivered on time. My brother loved his birthday Chivas Deluxe Hamper!!”

Helpful Report

Posted 6 years ago

Thank you so much for sharing! Wonderful to hear your brother loved his Chivas Deluxe Hamper and that you enjoyed our fast delivery Service. Looking forward to helping you with your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Although my gift didn’t arrive in time when it did my friend was thrilled with item. Customer service team also refunded the postage costs which was due to unforeseen circumstances from courier. Glad the issue was resolved and happy with quality of product delivered.”

Helpful Report

Posted 6 years ago

Hello Sinead, Thank you for reaching out. Apologies that your gift was delivered a day later than expected and for the disappointment caused. Our customer service team have looked into this further for you and been in contact with you via email. We have also refunded your shipping fee, if there is anything else we can assist you with please don't hesitate to ask. Kind Regards, Rachael Customer Service

Posted 6 years ago

“great service”

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Posted 6 years ago

“We ordered a basket of bbq and beer for my father in laws birthday. They were so organized and it only took minutes to pick up our order”

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Posted 6 years ago

“Thank you for being so efficient.. the hamper was very well received..”

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Posted 6 years ago

“Excellent communication and a beautifully presented hamper. Thank you.”

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Posted 6 years ago

“Good choice of baskets with different prices. my order was done 48 hours before the delivery and it was perfect. i will probably use this service in the furure”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews