Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Delightful pack promptly delivered. Good communication.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“User friendly website. Lots of options to choose from. Quick courier delivery service. The recipients were delighted with their gift hamper. Highly recommended!”

Gourmet Basket 5 star review on 29th October 2021

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Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“We were very disappointed that the gift was not delivered on the day it was supposed to be, but three days late, particularly as it was for a special occasion. We had understood from your website that the delivery would take place on the date we specified. Moreover, we think that this might have had something to do with the suburb being changed from the one we gave when we made the order which appears to have created some confusion for the courier. All in all, very unsatisfactory.”

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Posted 4 years ago

“Great service/ selection of items. Delivery was on time...fantastic”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“thought the content of the hampers was really really poor with items available at a local supermarket, rather than "gourmet" would certainly never purchase from your company again”

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Posted 4 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper, please know the items within the hamper are as displayed/notes on the website and item description. We hope the hamper was still enjoyed. Thank you, GB Team

Posted 4 years ago

“Professional service ,packaging & a great range of products.Love it 🤩”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“recipient liked it a lot, website was easy to use and items were good quality. Thank you especially for the reliable and quick delivery.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Fast delivery and great product. Recipient very impressed”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Easy and efficient delivery, well done.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Amazing packaging. Great quality. All round will def be recommending to my friends and family x”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“I loved the bucket of sweets and also the amazing Whiskey Decanter. It was delivered very quickly and the lady I spoke with was very pleasant. The only thing I wasn’t happy about was the whisky glasses. I asked for the best glasses and I paid $60 for them. They looked very flimsy. I had to go to Myer to purchase better glasses.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 4 years ago

“The basket was delivered promptly and contained a good assortment of gourmet goodies”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Arrived earlier trankbexpected which was great”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Just awesome. Great quality products and fabulously fast service.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Website is well-designed for easy online ordering, and adding extra treats, too. Delivered on the date requested! Recipient enjoyed it very much.”

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Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“an easy to navigate site with great baskets on offer. easily found exactly what i was looking for. prices quite reasonable, and delivery on time.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“The gift was delivered in a very efficient manner and the recipient very happy!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Great service, prompt delivery and great products! Thanks again Gourmet Basket.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Super easy to order, arrived perfectly on time, nicely packaged and my mum loved it! Can't do much better than that.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Very easy online ordering and payment system. Everything as ordered. Ready ahead of time. Friendly and helpful staff at the Click and Collect point.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews