Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Awesome. Delivery on time. Professionally packaged and wonderfully presented. Thankyou so much. Have to wait for my daughter to open. Xxxx”

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Posted 5 years ago

“Beautifully presented products”

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Posted 5 years ago

“Fantastic service. Punctual delivery and the recipient was over the moon with their gift. Will definitely use you again and recommend you to all my friends. Thanks so much for helping to make a birthday special in these challenging times!”

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Posted 5 years ago

Not a problem Gabby, I'm glad it make their birthday extra special! Thank you for your feedback and I hope you have a great day.

Posted 5 years ago

“Great products. Easy ordering platform.”

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Posted 5 years ago

“Thanks for the swift, efficient delivery of my gourmetbasket. It was wonderful to be able to send a gift to a family member in these times. Thanks for your service.”

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Posted 5 years ago

“I wanted to send a gourmet package to my son who lives in Sydney NSW 2010. The order form was difficult to use, many times trying to reject my information. I did contact a person there and she said it would be worked out. Well, we got charged for 2 of the Gourmet Hampers, because one got recalled from the Newcastle Area and the original order was delivered to the original Sydney address. One of the Gourmet Hampers should have been returned to stock at no extra charge to me not both delivered to Surry Hills in Sydney and I had a full second cost charged to my credit card - which should not have happened as I did not order 2 Hampers. We are aged pensioners and this sort of extra fee hits us hard. You have not dome the right thing by us, and as such, we will not buy from you in the future.”

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Posted 5 years ago

Hello, thank you for taking the time to leave your thoughts and feedback on our serivce. I'm sorry to hear that you had this experience and I completely understand how frustrating it would be to be charged when you had not ordered 2 hampers. I'd love the opportunity to resolve this issue with you and refund the price of the second hamper but unfortunately none of your details were left on this post so could you please send an email to service@gourmetbasket.com.au and we can go from there. Sorry again for any inconvenience this has caused - Jen

Posted 5 years ago

“Mum loved her gourmet basket that we gave her for her 88th birthday in ISO, thankyou”

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Posted 5 years ago

“Fantastic products, prompt delivery!”

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Posted 5 years ago

“Ease of organising and speedy delivery for a last minute job”

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Posted 5 years ago

“The process was simple and well organised. The gift was gratefully received thank you.”

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Posted 5 years ago

“Quick service and good value for the money”

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Posted 5 years ago

We really appreciate you taking the time to share your thoughts with us Lexie. Thank you and have a great day!

Posted 5 years ago

“Very happy”

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Posted 5 years ago

Glad you're happy with our service Shirley :) Have a great day!

Posted 5 years ago

“great, fast service, on time delivery”

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Posted 5 years ago

We're glad to hear you're happy with out service! Thank you for your feedback.

Posted 5 years ago

“Great value for money - great presentation - fast delivery”

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Posted 5 years ago

We're glad to hear you're happy with out service! Thank you for your feedback.

Posted 5 years ago

“Easy ordering and purchase process Gift offered a point of difference to my close friend who lost her mum.”

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Posted 5 years ago

Hi Amanda, thank you for your kind words. I'm glad you were happy with our service.

Posted 5 years ago

“She loved the hamper. Thank you”

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Posted 5 years ago

That's great to hear! Not a problem.

Posted 5 years ago

“Thank You Gourmet Basket for helping me make my sons Birthday a little more fabulous. He loved the baskets you prepared and they were delivered without issue.”

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Posted 5 years ago

That's great to hear Simonne, thank you for your feedback. I hope your son had an amazing day!

Posted 5 years ago

“Smooth process. Basket was delivered as requested. Family member was very happy with the product.”

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Posted 5 years ago

Thank you for your feedback, I'm glad they enjoyed it!

Posted 5 years ago

“Our virus stuck kids were absolutely thrilled to get the surprise basket. For two days we would get an evening shot of them eating something new Well done to you for the way our order was carried out we have already passed on your details. It was a much needed surprise”

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Posted 5 years ago

Hi Hilary, there's no better feeling than receiving a surprise! Thank you for your kind words and I'm glad they enjoyed it!

Posted 5 years ago

“My friends were delighted with their basket.”

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Posted 5 years ago

I'm glad they liked it Debra. Thank you for your feedback and have a great day!

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews