Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,423 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,423 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

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Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hamper for the birthdays of my son and his fiancee as they live in Melbourne. It arrived on the day requested and Sophia said it' cheered them up'. Being in lockdown has been hard so it was lovely to give them something to celebrate their birthdays.”

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Posted 5 years ago

“Unfortunately he got a get well cover on it instead of a happy birthday and the wine was not a penfolds”

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Posted 5 years ago

“Beautifully presented and promptly delivered. Very happy”

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Posted 5 years ago

“Loved it. Goodies arrived on time”

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Posted 5 years ago

“Present for my friends birthday. She loved it especially in lockdown”

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Posted 5 years ago

“This is the first order I have purchased on line due to covid19 and as the recipient of my order was many kilometres away I was amazed at how easy the ordering was and the efficiency of the delivery.”

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Posted 5 years ago

“Very happy with Gourmetbasket. Service was excellent, would buy again.”

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Posted 5 years ago

“Timely delivery and recipient just loved the "goodies" thankyou”

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Posted 5 years ago

“Items delivered on time as promised. The recipient was thrilled with the gift basket.”

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Posted 5 years ago

“Bought the Hamper for my Dads 90th birthday and he was so thrilled with it. He loved it. And it arrived on time and was packed beautifully.”

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Posted 5 years ago

“Very happy and delivery on tome”

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Posted 5 years ago

“My husband loves the basket!! I will certainly order again”

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Posted 5 years ago

“Awesome. Delivery on time. Professionally packaged and wonderfully presented. Thankyou so much. Have to wait for my daughter to open. Xxxx”

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Posted 5 years ago

“Beautifully presented products”

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Posted 5 years ago

“Fantastic service. Punctual delivery and the recipient was over the moon with their gift. Will definitely use you again and recommend you to all my friends. Thanks so much for helping to make a birthday special in these challenging times!”

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Posted 5 years ago

Not a problem Gabby, I'm glad it make their birthday extra special! Thank you for your feedback and I hope you have a great day.

Posted 5 years ago

“Great products. Easy ordering platform.”

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Posted 5 years ago

“Thanks for the swift, efficient delivery of my gourmetbasket. It was wonderful to be able to send a gift to a family member in these times. Thanks for your service.”

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Posted 5 years ago

“I wanted to send a gourmet package to my son who lives in Sydney NSW 2010. The order form was difficult to use, many times trying to reject my information. I did contact a person there and she said it would be worked out. Well, we got charged for 2 of the Gourmet Hampers, because one got recalled from the Newcastle Area and the original order was delivered to the original Sydney address. One of the Gourmet Hampers should have been returned to stock at no extra charge to me not both delivered to Surry Hills in Sydney and I had a full second cost charged to my credit card - which should not have happened as I did not order 2 Hampers. We are aged pensioners and this sort of extra fee hits us hard. You have not dome the right thing by us, and as such, we will not buy from you in the future.”

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Posted 5 years ago

Hello, thank you for taking the time to leave your thoughts and feedback on our serivce. I'm sorry to hear that you had this experience and I completely understand how frustrating it would be to be charged when you had not ordered 2 hampers. I'd love the opportunity to resolve this issue with you and refund the price of the second hamper but unfortunately none of your details were left on this post so could you please send an email to service@gourmetbasket.com.au and we can go from there. Sorry again for any inconvenience this has caused - Jen

Posted 5 years ago

“Mum loved her gourmet basket that we gave her for her 88th birthday in ISO, thankyou”

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Posted 5 years ago

“Fantastic products, prompt delivery!”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,423 reviews