Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,408 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Yet to receive the hamper!”

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Posted 3 years ago

“The basket and its contents were very well received, very happy with your service!”

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Posted 3 years ago

“I ordered from New Zealand to a Melbourne address. Very satisfied with the whole procedure, easy to order, got regular updates as to where the basket was and when it was delivered. The recipient loved it thank you.”

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Posted 3 years ago

“My nephew was over the moon.”

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Posted 3 years ago

“Great hamper and excellent service. Highly recommend.”

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Posted 3 years ago

“Beautiful thoughtful products to choose from. Great service”

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Posted 3 years ago

“Great service, beautiful presentation. Exactly what I expected.”

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Posted 3 years ago

“She loved the basket, but it was delivered a day early.”

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Posted 3 years ago

“Package apparently was delivered but recipient has not received it. Was left in some safe spot. Still under investigation so let’s see what the outcome will be.”

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Posted 3 years ago

“The gift basket was a big hit. They absolutely loved it. Brilliant selection!!”

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Posted 3 years ago

“Easy to use the site and change elements in the "basket"”

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Posted 3 years ago

“Wonderful gift for a colleague who needed some pampering following a short stay in hospital.”

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Posted 3 years ago

“Great to use! love the suggestion feature”

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Posted 3 years ago

“Easy to use, great hampers, fast and efficient service. Thank you”

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Posted 3 years ago

“The order was placed weeks before Valentine’s Day with a requested delivery date of 14/2. I tracked delivery and saw it had arrived in the receivers area however the forwarder advised they wouldn’t deliver it until the following day. The next day the forwarder advised there was no one at home and took the order to the local post office for collection the next day. There was someone home on the day. Very unhappy with the delivery service but also the despatch date entered by GourmetBasket knowing that it takes 2 transit days for delivery.”

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Posted 3 years ago

“Love love loved the gift was the response I got from my best friend for her birthday surprise package from GB.”

Gourmet Basket 5 star review on 1st March 2023

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Posted 3 years ago

“Excellent service and beautifully presented.”

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Posted 3 years ago

“In short it took Gourmet Basket 3 days to make the parcel up and 7 days get it delivered from NSW to Queensland I could have made up the same gift parcel in Perth and mailed it myself by Australia Post to Brisbane in the same time frame it took your company to dispatch and deliver the parcel to the Brisbane address.”

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Posted 3 years ago

“The basket arrived on time, beautifully presented ( I opened it to check).”

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Posted 3 years ago

“I have used Gourmet Basket many times over the last few years. They are extremely reliable with excellent communication. If there have ever been any issues with delivery (which is rare and only ever due to unforeseen and unavoidable circumstances) I have been able to contact someone via email and have even received phone calls to keep me updated with any progress reports regarding delivery. The quality of the products is also top-notch. Will continue to use them going forward.”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,408 reviews