Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful personal service over the phone.”

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Posted 2 years ago

“The basket was lovely and met with lots of thanks. I love the box it all comes in - very classy!”

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Posted 2 years ago

“I ordered a wine box, requested it be delivered on a particular date & you completed my request excellently.”

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Posted 2 years ago

“My former boss absolutely loved it! Perfect farewell gift for her.”

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Posted 2 years ago

“Their customer service response times stink and of late have been making endless mistakes at their end. I ordered a basked on Dec 14th and then changed the address in a matter of day but the basket never got sent out to my client until Feb 5, 2023!! The reason give was understaffed. Never ever will I place and order or use their services again. It's horrible.”

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Posted 2 years ago

“Amazing quality and service.”

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Posted 2 years ago

“Great selection of gourmet baskets”

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Posted 2 years ago

“..............”

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Posted 2 years ago

“Easy to navigate the website and place the order. Order was delivered on time and met expectations.”

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Posted 2 years ago

“Range of products was exceptional. Efficient, fast delivery.”

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Posted 2 years ago

“Arrived as described, recipient thrilled. Quick, efficient, happy days!”

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Posted 2 years ago

“Great range of products included in the gift pack”

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Posted 2 years ago

“Basket was delivered very promptly and recipient was so happy with it”

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Posted 2 years ago

“Sympathy We selected a hamper to send professional love care and support during a very difficult time for a professional work connection. Outstanding contents, delivered perfectly on time and had the right message we wanted to convey.”

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Posted 2 years ago

“the options for gift baskets were great. The one I selected was very well received. Delivery was amazingly fast with no issues.”

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Posted 2 years ago

“The Basket was a hit. Took the stress out of gift giving. Was high quality. Thank you so much.”

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Posted 2 years ago

“I ordered it to be delivered on my Mothers birthday however it arrived two days later. Very disappointed and won’t be using you again”

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Posted 2 years ago

“Easy ordering. Delivered on nominated day & recipient very happy”

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Posted 2 years ago

“The recipients loved their gift basket. Delivered as asked and exactly as shown in the website picture. Only issue was I had to call to get the basket because I couldnt get the information for the address into the box on the website. Apart from that can recommend.”

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Posted 2 years ago

“The basket itself was all it was promised to be however the delivery was appalling. It was to be delivered on the 25/01 however it did not arrive until at least the 29th. This is despite what the tracking states. It was in Pinkenba for at least three days. I was not impressed with this.”

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Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews