Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

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“I ordered it to be delivered on my Mothers birthday however it arrived two days later. Very disappointed and won’t be using you again”

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Posted 2 years ago

“Easy ordering. Delivered on nominated day & recipient very happy”

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Posted 2 years ago

“The recipients loved their gift basket. Delivered as asked and exactly as shown in the website picture. Only issue was I had to call to get the basket because I couldnt get the information for the address into the box on the website. Apart from that can recommend.”

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Posted 2 years ago

“The basket itself was all it was promised to be however the delivery was appalling. It was to be delivered on the 25/01 however it did not arrive until at least the 29th. This is despite what the tracking states. It was in Pinkenba for at least three days. I was not impressed with this.”

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Posted 2 years ago

“My gift was meant to be delivered on Thursday 2nd February. It is now late on Friday 3rd and they have not yet received it. They have now gone away for the weekend. I am really disappointed.”

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Posted 2 years ago

“Great presentation and even got delivered a day earlier than expected which was perfect.”

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Posted 2 years ago

“Gourmet Basket was ordered from NZ for delivery in Melbourne on 30th January I was kept informed on each stage of the baskets travel and it was delivered as requested on 30th January Fantastic service”

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Posted 2 years ago

“Sucks, the receiver did not receive any "From" cards. How do they know who sent it to them. They did not accept the hampers. I ordered it because I was giving it as a professional courtesy.”

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Posted 2 years ago

“Wanted to send 2 bottles of champagne and gourmetbasket, had this option. Had troubles with the website, called them and the young man who took the call was very helpful and patient. Very satisfied with their service. Oh, and they delivered on time and let me know that the delivery was done.”

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Posted 2 years ago

“Quality and variety of items to choose from. Beautifully presented. - and true to their promise it arrived on due date. Thankyou👌”

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Posted 2 years ago

“Thank you - lots of different options. Really like some of the baskets that combine soaps/body lotion with some small snacks.”

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Posted 2 years ago

“Great experience arrived on time good quality would highly recommend”

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Posted 2 years ago

“So easy to order,”

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Posted 2 years ago

“The whole process was easy. The only thing I found difficult was looking at the additional products because there are no images.”

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Posted 2 years ago

“Great Hamper for a sympathy gift for a male employee. We added a few extra items and we very happy with the presentation and service. Thanks Again!”

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Posted 2 years ago

“My niece and her husband really loved the gift basket. Thank you Gourmet basket”

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Posted 2 years ago

“Very bad Service”

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Posted 2 years ago

“Delivered with care on specified date, in 37 degree temperature. Recipient loved it!”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“The recipients were very pleased.”

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Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,259 reviews