Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Easy to use, great hampers, fast and efficient service. Thank you”

Helpful Report

Posted 2 years ago

“The order was placed weeks before Valentine’s Day with a requested delivery date of 14/2. I tracked delivery and saw it had arrived in the receivers area however the forwarder advised they wouldn’t deliver it until the following day. The next day the forwarder advised there was no one at home and took the order to the local post office for collection the next day. There was someone home on the day. Very unhappy with the delivery service but also the despatch date entered by GourmetBasket knowing that it takes 2 transit days for delivery.”

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Posted 2 years ago

“Love love loved the gift was the response I got from my best friend for her birthday surprise package from GB.”

Gourmet Basket 5 star review on 1st March 2023

Helpful Report

Posted 2 years ago

“Excellent service and beautifully presented.”

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Posted 2 years ago

“In short it took Gourmet Basket 3 days to make the parcel up and 7 days get it delivered from NSW to Queensland I could have made up the same gift parcel in Perth and mailed it myself by Australia Post to Brisbane in the same time frame it took your company to dispatch and deliver the parcel to the Brisbane address.”

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Posted 2 years ago

“The basket arrived on time, beautifully presented ( I opened it to check).”

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Posted 2 years ago

“I have used Gourmet Basket many times over the last few years. They are extremely reliable with excellent communication. If there have ever been any issues with delivery (which is rare and only ever due to unforeseen and unavoidable circumstances) I have been able to contact someone via email and have even received phone calls to keep me updated with any progress reports regarding delivery. The quality of the products is also top-notch. Will continue to use them going forward.”

Helpful Report

Posted 2 years ago

“Very helpful customer service. It’s rare these days to get such personalised service but these guys are great. Plus the receiver always loves their basket”

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Posted 2 years ago

“Fast, efficient and delicious!”

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Posted 2 years ago

“The gift was delivered on time and my friend was thrilled with the hamper contents.”

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Posted 2 years ago

“Fast, professional and beautiful product packaging.”

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Posted 2 years ago

“Good product delivered promptly. Well received.”

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Posted 2 years ago

“The basket was lovely and was delivered on time. The recipient absolutely loved it.”

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Posted 2 years ago

“Beautiful presentation, quick delivery Our customer loved this basket”

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Posted 2 years ago

“Great service. Great product delivered at the requested time.”

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Posted 2 years ago

“Ordered Thursday afternoon and it arrived Friday morning. The gift was for our manager who had just lost her mother and our team wanted to show her some love. She loved the gift and all the goodies, she said it made her cry.”

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Posted 2 years ago

“Recipient loved her gift basket.”

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Posted 2 years ago

“This was sent as a get well present. It was very well received . The website was very user friendly . The customer service was excellent. There was a delay in my delivery and I was contacted by phone to assure me that the problem was resolved . I would recommend Gourmet Basket .”

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Posted 2 years ago

“Best of the best! Perfect and fast to deliver”

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Posted 2 years ago

“This was a gift for my daughter-in-law's 40th birthday. She loved it!”

Helpful Report

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews