Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,453 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

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Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Everything seemed fine however I didn't get any email confirmation of the hamper being delivered. I had to follow up myself which took some of the convenience out of it for me.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Speedy delivery & delicious food & wine. My mum loved her birthday surprise- thank you so much, will definitely be using your services again. Sender in NZ”

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Posted 3 years ago

“Omg! the best variety, quality and price by far, ease of ordering, prompt delivery, extremely satisfied customer.”

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Posted 3 years ago

“Easy to order and great communication concerning what was ordered and when the recipient received the basket. Perfect gift for the occassion.”

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Posted 3 years ago

“Really great service, our basket was ordered one afternoon and arrived the next day. It was very well packed and all the items in the basket arrived in excellent condition. It will be first prize in a raffle to raise funds for cancer research and we hope to sell a lot of tickets.”

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Posted 3 years ago

“The basket was very much appreciated by the recipient. Very promptly delivered”

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Posted 3 years ago

“Ordered online and the item was delivered on schedule exactly as described. Recipient was very pleased with the gift.”

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Posted 3 years ago

“Fantastic all round.won’t hesitate to use this service again”

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Posted 3 years ago

“The recipient was thrilled with the quality of the goods and presentation. I was thrilled with this and the care taken to deliver it to the right part of the hospital. Thank you so much.it brought comfort and joy in very trying times.”

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Posted 3 years ago

“Custom basket contents are overpriced - the overall markup is about 50%. The basket didn’t arrive on the scheduled delivery day of Friday, and instead arrived the following Monday.”

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Posted 3 years ago

“AMAZING SERVICES & SUPER EFFICIENT!”

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Posted 3 years ago

“Highly recommend this company for gifts and hampers have used Gourmet Basket for a number of gifts”

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Posted 3 years ago

“I won't order from Gourmet Basket again. I specified the day I wanted the box delivered, but received notification that it had been delivered the day before. The box contained fresh cheese and I specified a particular day because I knew the recipients would be home. When I rang to discuss the early delivery, I felt dismissed by the person I spoke to - there was no apology - just "oh, I see what has happened here..." So no, I won't order from GB again.”

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Posted 3 years ago

“nice customer service”

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Posted 3 years ago

“Great service. Only minor issue is that I did not receive a confirmation email (as promised) when the basket was actually delivered.”

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Posted 3 years ago

“It was a very sad occasion and the basket full of wonderful goodies cheered everyone up. Thanks for your prompt delivery and wonderful selection of top quality goodies.”

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Posted 3 years ago

“Service was great and delivery swift. Thank you”

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Posted 3 years ago

“Well presented gift”

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Posted 3 years ago

“5/5 the recipient was so happy with his gift”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,453 reviews