Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The basket was very much appreciated by the recipient. Very promptly delivered”

Helpful Report

Posted 3 years ago

“Ordered online and the item was delivered on schedule exactly as described. Recipient was very pleased with the gift.”

Helpful Report

Posted 3 years ago

“Fantastic all round.won’t hesitate to use this service again”

Helpful Report

Posted 3 years ago

“The recipient was thrilled with the quality of the goods and presentation. I was thrilled with this and the care taken to deliver it to the right part of the hospital. Thank you so much.it brought comfort and joy in very trying times.”

Helpful Report

Posted 3 years ago

“Custom basket contents are overpriced - the overall markup is about 50%. The basket didn’t arrive on the scheduled delivery day of Friday, and instead arrived the following Monday.”

Helpful Report

Posted 3 years ago

“AMAZING SERVICES & SUPER EFFICIENT!”

Helpful Report

Posted 3 years ago

“Highly recommend this company for gifts and hampers have used Gourmet Basket for a number of gifts”

Helpful Report

Posted 3 years ago

“I won't order from Gourmet Basket again. I specified the day I wanted the box delivered, but received notification that it had been delivered the day before. The box contained fresh cheese and I specified a particular day because I knew the recipients would be home. When I rang to discuss the early delivery, I felt dismissed by the person I spoke to - there was no apology - just "oh, I see what has happened here..." So no, I won't order from GB again.”

Helpful Report

Posted 3 years ago

“nice customer service”

Helpful Report

Posted 3 years ago

“Great service. Only minor issue is that I did not receive a confirmation email (as promised) when the basket was actually delivered.”

Helpful Report

Posted 3 years ago

“It was a very sad occasion and the basket full of wonderful goodies cheered everyone up. Thanks for your prompt delivery and wonderful selection of top quality goodies.”

Helpful Report

Posted 3 years ago

“Service was great and delivery swift. Thank you”

Helpful Report

Posted 3 years ago

“Well presented gift”

Helpful Report

Posted 3 years ago

“5/5 the recipient was so happy with his gift”

Helpful Report

Posted 3 years ago

“Arrived on the right day and very good quality”

Gourmet Basket 5 star review on 5th May 2023

Helpful Report

Posted 3 years ago

“Beautifully presented package.”

Helpful Report

Posted 3 years ago

“Easy to order, wide variety of goods, all very good quality.”

Helpful Report

Posted 3 years ago

“Amazing and prompt as always!”

Helpful Report

Posted 3 years ago

“It did the trick. The basket was received with a smile after a difficult week.”

Helpful Report

Posted 3 years ago

“Very good. With us in South Africa and our children in Australia this was a very good idea to make use of you people. They enjoy everything in the baskets. Thank you Wilhelmina Steyn”

Helpful Report

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews