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Gourmet Basket Reviews

4.6 Rating 7,123 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,265
 Metrics Info
4.6
Based on 7,123 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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CHRIS NEILSEN
Verified Buyer
“On time delivery and loved by receiver”
Helpful Report
Posted 2 years ago
Vicki McGuffie
Verified Buyer
“My friend who has been off his feet for a while absolutely loved the beer gift basket. Only criticism I have is that it was not delivered on day that was ordered to be delivered on. Goods great 5/5 Service 4/5”
Helpful Report
Posted 2 years ago
Belinda Pritchard
Verified Buyer
“The basket is lovely, however the website did not specify that it would be dispatched from Sydney. I had thought it would be dispactched from my city (via a supplier network), therefore it took longer than anticipated to reach the recipient. Further, the courier left it in front of the wrong apartment, so the recipient had to go looking for it after we asked a few days in if she had received it yet. Overall not a positive experience.”
Helpful Report
Posted 2 years ago
Dian Jones
Verified Buyer
“Delivered on time and correct address. Recipient blown away by contents. Very Happy.”
Helpful Report
Posted 2 years ago
Lindsay Nelson
Verified Buyer
“My first time as a user. There were times I was a bit apprehensive about delivery but all is good”
Helpful Report
Posted 2 years ago
Miche Holdsworth
Verified Buyer
“Always so easy to choose a gift online - a great selection. Easy to order online: delviery as stated: follow up excellent.”
Helpful Report
Posted 2 years ago
Lorraine Mead
Verified Buyer
“Recipient was very pleased with it”
Helpful Report
Posted 2 years ago
Jonathon Mavin
Verified Buyer
“Great service and the build-your-own option was perfect for what we needed.”
Helpful Report
Posted 2 years ago
Jill McCann
Verified Buyer
“Very helpful personal service over the phone.”
Helpful Report
Posted 2 years ago
Lesley Benson
Verified Buyer
“The basket was lovely and met with lots of thanks. I love the box it all comes in - very classy!”
Helpful Report
Posted 2 years ago
Kathy Dunshea
Verified Buyer
“I ordered a wine box, requested it be delivered on a particular date & you completed my request excellently.”
Helpful Report
Posted 2 years ago
Katie Moses
Verified Buyer
“My former boss absolutely loved it! Perfect farewell gift for her.”
Helpful Report
Posted 2 years ago
Michelle
Verified Reviewer
“Their customer service response times stink and of late have been making endless mistakes at their end. I ordered a basked on Dec 14th and then changed the address in a matter of day but the basket never got sent out to my client until Feb 5, 2023!! The reason give was understaffed. Never ever will I place and order or use their services again. It's horrible.”
Helpful Report
Posted 2 years ago
Rebecca Austin
Verified Buyer
“Amazing quality and service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great selection of gourmet baskets”
Helpful Report
Posted 2 years ago
Linda Spencer
Verified Buyer
“..............”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to navigate the website and place the order. Order was delivered on time and met expectations.”
Helpful Report
Posted 2 years ago
Pam Berryman
Verified Buyer
“Range of products was exceptional. Efficient, fast delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Arrived as described, recipient thrilled. Quick, efficient, happy days!”
Helpful Report
Posted 2 years ago
Alina Mamo-Audeshow
Verified Buyer
“Great range of products included in the gift pack”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 7,123 reviews
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