Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“They absolutely loved their gift basket and called it "the highlight of their week". Thanks Gourmet Basket!”

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Posted 2 years ago

“I was very impressed with the website easy to navigate, and there were so many choices to choose from. The bath robes were so lovely and soft and my daughter and her partner absolutely loved the tequila and the chocolates. We’ll definitely be ordering again.”

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Posted 2 years ago

“Once again, the receipients of the basket loved the presentation and the quality of the items. Gourmet Basket never fails.”

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Posted 2 years ago

“The customer loved the hamper”

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Posted 2 years ago

“i have already complained to your service dept about the non-arrival of the chocolates at my son's house 16 Harris Street Paddington 2021 You successfully delivered to this address about 4 months ago - a Christmas hamper I am hoping for a prompt solution to his problem and look forward to hearing from you very soon regards, Philip Humberstone”

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Posted 2 years ago

“Just perfect! Thank you.”

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Posted 2 years ago

“I am quite particular when it comes to gift presentation, so I always find myself feeling nervous when I order hampers online, knowing the final presentation is out of my control! Especially when I'm using a company for the first time. But I need not have worried. Gourmet Basket delivered excellence in every aspect of their service. I was truly blown away by how stunning the presentation was. Absolute attention to detail, right down to the classy ribbon on the gift box, and fast delivery, right on schedule, too. Will definitely use GB again!”

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Posted 2 years ago

“I was very pleased with the service - the gifts (sent to 2 households) arrived on time in good condition. As well there were comments about how attractively packaged they were.”

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Posted 2 years ago

“My mother was very happy with her gift”

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Posted 2 years ago

“Great service very prompt delivery, Australian family very impressed! Thankyou!!”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Amazing service and went out of their way to ensure arrived on time”

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Posted 2 years ago

“My sister loved it was supposed to be there on the 4th but didn't arrive till late on the 5th but was intact.”

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Posted 2 years ago

“Arrived promptly. Well presented. Would use Gourmet Basket again.”

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Posted 2 years ago

“Booked for Thursday before Easter, as it was a Easter surprise for my daughter, as at the time of writing this it still hasn’t arrived!”

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Posted 2 years ago

“They haven’t arrived yeti”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Great gift basket! I was looking for something other than flowers for a bereavement and found just the right gift basket. The recipient loved it and it arrived just when I'd requested. Thank you.”

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Posted 2 years ago

“My Mum loved her gourmetbasket. thank you for the great service”

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Posted 2 years ago

“My cousin recently sent me one of your hampers as a thank you gift. I was blown away with the beautiful box and the delicious wine and food. I will definitely be using your company the next time I want to surprise someone special.”

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Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews