Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Very responsive and a great selection of high quality products”

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Posted 5 years ago

“very nice gift”

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Posted 5 years ago

“I sent this to my mum for mother's day and she sent me a picture. I was so pleased that what I ordered from your website, looked exactly the same as what she received. Thank you.”

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Posted 5 years ago

“I was initially very excited about being able to send a cheese and wine basket to my sister and her fiancé as they are cheese and wine lovers, however the cheese was never received. I contacted customer service straight away and they said they would send it out again straight away - no problem, a little annoying but nothing I could do. A week later still nothing received. I called back and they said it they would send it out again. A month later and still nothing. I’m really disappointed as this has defeated the purpose of purchasing this particular basket. I’m really unhappy about this service and expect to be contacted about this but I’m not going to hold my breath.”

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Posted 5 years ago

Hello Caitlin Thank you for taking the time to contact us and we would like to apologise about your recent experience.Feedback like this helps us to improve our services to our customers and for this, we are very grateful. Our customer service team have been in contact with you via email regarding this matter and we are currently waiting on a response back from you. We look forward to hearing from you soon and if you have any further questions or concerns please let us know. Kind Regards Rachael Customer Service

Posted 5 years ago

“Arrived on time. And was very well received. Delighted with everything inside. Many thanks.”

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Posted 5 years ago

Thank you so much for taking the time to share your feedback with us! The Gourmet Basket Team are thrilled to hear he was delighted with the goodies inside his James Squire Beer Hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Product as described, delivered on time and much appreciated by recipient.”

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Posted 5 years ago

Thank you for taking the time to share with us Marina! Wonderful to hear the recipient appreciated their gift and you enjoyed our fast delivery service. Kind Regards Rachael Customer Service

Posted 5 years ago

“Prefect gift, the recipient loved all the products. Highly recommend!”

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Posted 5 years ago

Thank you so much Jessica for sharing! Thrilled to hear the recipient loved all the products in their Chocolate Box Hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Thank you for the fantastic service - much appreciated”

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Posted 5 years ago

Thank you so much Delwin for sharing your feedback with us. The team are delighted to hear that you enjoyed our services. We look forward to assisting you again very soon Kind Regards, Rachael Customer Service

Posted 5 years ago

“Recipient was delighted !”

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Posted 5 years ago

Thank you for your review that is absolutely wonderful to hear Di :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Love, Love, Loved it!! Thank you”

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Posted 5 years ago

That is so fantastic to hear Nicole :) Thank you so much for taking the time to share this with us. Kind Regards Rachael Customer Service

Posted 5 years ago

“Hamper turned up on time and was of good quality”

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Posted 5 years ago

Thank you so much for your review - Thrilled to hear you enjoyed the quality of your Harmony Hamper and our fast delivery service. Kind Regards Rachael Customer Service

Posted 5 years ago

“Ordered a Mothers Day hamper for my Mother-In-Law who lives interstate. The hamper was beautiful and was delivered on time. A very happy recipient, than you!!”

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Posted 5 years ago

Thank you for your lovely feedback Ann. We are so happy to hear your Mother-In-Law loved her Royal Albert Tea Hamper. We look forward to helping you find your next gift very soon :) Kind Regards Rachael Customer Service

Posted 5 years ago

“No complaints on the basket, it was lovely. It was not delivered on the date agreed though which was a little disappointing.”

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Posted 5 years ago

Thank you so much Catriona for taking the time to share your feedback. The team are thrilled to hear that you loved the Chocolate Bliss Hamper. Sincere apologies I have looked into your delivery further for you and can see it arrived a day later than requested as a gesture of apology I have refunded your shipping fee.If there's anything else I can assist with please do not hesitate to ask. Kind Regards Rachael Customer Service

Posted 5 years ago

“Perfect Mother's Day gift. Delivery was quick and reliable. Thank you!”

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Posted 5 years ago

Thank you so much for your review! Wonderful to hear you loved the Simply Nigella Deluxe Basket and our fast delivery service - You're most welcome :) Kind Regards Rachael Customer Service

Posted 5 years ago

“My brother received his gourmet basket on time and was very happy with the gift. Thank you!”

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Posted 5 years ago

Thank you Maria for taking the time to share your feedback with us. The Gourmet Basket Team are thrilled to hear your brother was really happy with his Shaken Not Stirred Martini Hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Mum received her basket a little early, but she was so happy and tells me it looked great and all the products were really nice.”

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Posted 5 years ago

Thank you so much Kira for sharing. It's really great to hear that your mum was happy with the presentation and products in her Cheese and Wine Hamper :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Both my parents loved their gifts and good quality products and packaging. Very prompt service as well.”

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Posted 5 years ago

We really appreciate you taking the time to provide your feedback Irima. It's fantastic to hear that your parents loved their gifts and that you enjoyed our prompt service. Kind Regards Rachael Customer Service

Posted 5 years ago

“Excellent gift!”

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Posted 5 years ago

Thank you for your review - Absolutely thrilled to hear the Sweet and Sparkling hamper was a hit! :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Everything arrived on time at a busy time of year. Thank You”

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Posted 5 years ago

Thank you Katie for your feedback - You're welcome we are so happy to hear you appreciated our fast delivery service especially during these busy times. Hope we can help you with your next gifts very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“I recently ordered two "boxes" and both were delivered at the times requested. The lady Kim, who handled my telephone orders was particularly helpful and lovely to deal with.”

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Posted 5 years ago

Thank you so much Jennifer for taking the time to share your lovely feedback with us. I will be sure to let Kim know how much you appreciated her help throughout placing your order. We can't wait to help you with your next gifts very soon. kind Regards Rachael Customer Service

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews