Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,421 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great hamper , great speed of delivery. Definitely will be back. Thank you”

Helpful Report

Posted 4 years ago

Hi Pamela, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Don’t know why they would pack bags of chips like that, it arrived broken/popped. I also paid extra to have Forerro Rocher chocolates in the gift box but no chocolates, so they just took my money for them. Also took over a week for it to be delivered when I paid for a next day delivery, yes there r covid delays, but 1 day to a week is a big difference, I will never recommend this business to anyone, they couldn’t even get 1 thing right.”

Helpful Report

Posted 4 years ago

Hi Sharina, Thank you for taking the time to provide us with you feedback. Please know we have messaged you directly, regarding your order/review. Thank you, GB Team

Posted 4 years ago

“Thank you for excellent service!”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your feedback! See you soon :)

Posted 4 years ago

“A beautifully presented basket.”

Helpful Report

Posted 4 years ago

Hi Belinda, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Have used Gourmet Basket twice now and both recipients have been thrilled with their gifts. I like that you can add to the standard baskets. Also the customer service is exceptional.”

Helpful Report

Posted 4 years ago

“Sorry guys - ordered $700 gifts and they are not delivered, called customer service and no follow up. Really disappointed in your business....”

Helpful Report

Posted 4 years ago

Hi Julian, Thank you for taking the time to provide us with you feedback. Please know we have messaged you separately regarding your order/review. Thank you, GB Team

Posted 4 years ago

“Yaya LOVED her basket and having a large selection of goodies to select from to make it personalised - why wouldn't she! Thanks :)”

Helpful Report

Posted 4 years ago

“My daughter in law absolutely loved the hamper”

Helpful Report

Posted 4 years ago

“It was a pleasure dealing with gourmet basket. Their communication was fast and quick.”

Helpful Report

Posted 4 years ago

“excellent basket the recipient was over the moon on receiving it”

Helpful Report

Posted 4 years ago

“I was very disappointed with the lack of communication with this service. There was a strike with the delivery service which I understand is out of their control however I felt they could have sent an email to make their customers aware that any baskets organised for a specific date would not be delivered. Sadly my mother was left locked down in her house and without her hamper on her birthday. When I brought this to their attention they sent me a copy of the terms and conditions without an empathy or understanding. Then when I brought this to their attention they did not reply. This is the first communication I have received since and it has almost been a month.”

Helpful Report

Posted 4 years ago

“Love the packaging and the updates. Very reliable.”

Helpful Report

Posted 4 years ago

“The service and communication was excellent, thanks.”

Helpful Report

Posted 4 years ago

“Living in New Zealand I didn't see the Gift Basket, but my daughter in Australia was delighted with it and thank you for delivering on herBirthday Cheers Eunice Fitness”

Helpful Report

Posted 4 years ago

“Classy , useful , exquisite!! 10/10”

Helpful Report

Posted 4 years ago

“A bit pricey but delivered on time. Thank you”

Helpful Report

Posted 4 years ago

“The basket was an excellent gift for a person who has everything and is difficult to buy a gift for.”

Helpful Report

Posted 4 years ago

“Bought the hamper for my son and daughter in law. Arrived on time. The said they are loving all the goodies. Said the wine was really nice. I bought the deluxe gourmet hamper.”

Helpful Report

Posted 4 years ago

“Order still haven't arrived. And I know it is not Gourmet Basket's fault, but sending this email when order has not arrived, is just silly.”

Helpful Report

Posted 4 years ago

Hi Dina, Thank you for taking the time to provide us with you feedback. We can see you have reached out to our team regarding your recent order, and they are working with the courier company to try and rectify the matter. We understand it is disappointing you are experiencing a delay with the arrival of your hamper; however, we hope it's enjoyed once received. Thank you, GB Team

Posted 4 years ago

“My recipient was very pleased and it arrived on time so I was very pleased too. Well done”

Helpful Report

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,421 reviews