Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,422 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering and super prompt delivery service!”

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Posted 5 years ago

Hi Diana, Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 5 years ago

“Perfect! Thanks so very much.”

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Posted 5 years ago

Hi Colin, Thank you for your feedback!! See you soon :) GB team

Posted 5 years ago

“Easy to order. Prompt delivery. Kept informed as to when it was packed and delivered. Package was well prepared and well presented.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 5 years ago

“Thank you for bringing such joy to my friend on her special birthday which was impacted by COVID restrictions. She has enjoyed every drop and morsel contained within the hamper. Fantastic turnaround and choice of products. Thanks again.”

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Posted 5 years ago

Hi Beverly, Thank you so much for your feedback, it really does eman to world to us! We are thrilled to hear the hamper brought joy to your friend on her birthday, specially during a lockdown period!! See you soon :) GB team

Posted 5 years ago

“Staff very helpful and delivery of service.”

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Posted 5 years ago

Hi there, Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 5 years ago

“Great service and product”

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Posted 5 years ago

Hi There, Thank you for your feedback! See you soon :) GB team

Posted 5 years ago

“Your product appeared very attractive on-line. Choice made on that basis but three days later notified that delivery would be delayed because the chosen basket contained fresh cheeses and they could not be delivered on a Monday. If this information ws made available at the time of ordering I could have changed my order to fit in with company policy. The basket was not delivered on my son's significant birthday which was disappointing to me and my wife.”

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Posted 5 years ago

Hi David, Thank you for your feedback. Please know our website does advise the delivery window of the fresh cheese hampers, once you have clicked into the hamper you want. We are unable to dispatch fresh cheese over the weekend, to avoid any spoilage. We do apologise for any inconvenience caused. Thank you, GB Team

Posted 5 years ago

“Having received a hamper from gourmet basket I decided to gift one and was impressed with the quality of produce available. Best customer service”

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Posted 5 years ago

Hi There, Thank you for your feedback, it means so much to us! We are so thrilled to hear you have been a recipient of Gourmet Basket, and also enjoyed sending one of our hampers!! Look forward to seeing you soon :) GB team

Posted 5 years ago

“Fabulous! My sister was thrilled with her hamper. Everything easy and smooth. Thank you!”

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Posted 5 years ago

Hi There, Thank you for your feedback! We are so pleased to hear you enjoyed your experience with us and that your sister loved the hamper!! See you soon :) GB Team

Posted 5 years ago

“A wonderful combination off beer and golf gear. Perfect for the recipient!”

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Posted 5 years ago

Hi Hailee, Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 5 years ago

“High quality gift basket sent as a gift to a family member. The receiver loved all the products, especially the basket.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback, it means so much to us. We are so pleased to hear they loved the hamper and all the goodies inside!!! See you soon :) GB Team

Posted 5 years ago

“Three more reviews about recipients not receiving their gift baskets on the preferred date all in the past week. One ordered two months out and still couldn't get it on time. Yet I note only positive reviews receive a response from you . Why is this? Im still waiting for email acknowledgement three days after the complaint was lodged.”

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Posted 5 years ago

“My father-in-law loved his hamper. It really made his day to receive such a generous gift. It was delivered within 6 hours!”

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Posted 5 years ago

Hi Therese, Thank you for your feedback. We are so very pleased to hear your father in law loved the hamper!! Look forward to seeing you soon :) GB team

Posted 5 years ago

“during your checkout, you asked if there is a preferred delivery date on the birthday gift and i clicked 15th june 2021 on your calendar and even stated clearly if possible to do your best to deliver on 15th june 2021 at your additional customer note too since it was my uncle's actual birthday. i purchased the birthday gift in advanced on 4th june 2021. however, the birthday gift was delivered to recipient (my uncle in WA) on 11th june 2021 based on the tracking email which was kinda disappointing as if you do not comply or are unable to meet the requirements as per your customer's request as stated or informed, then why should you even bother to ask your customer to select a preferred delivery date when it is still available for me to click on your calendar. maybe you should try to look to improve it. thanks.”

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Posted 5 years ago

Hi There, Please know we have messaged you directly about your order. Thank you, GB Team

Posted 5 years ago

“I could not find a hamper with any company that met my needs. Therefore finding one and being able to add the extras was great. It was for my sister in quarantine and wanted pampering, treats, sweet, savoury, alcohol and non alcohol. A very broad need. Surprised more companies are not targeting the quarantine market this was the second time as my son returned fronNYC and my sister is visiting from Boston. Service, tracking and delivery were perfect”

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Posted 5 years ago

Hi Liz, Thank you so much for your feedback, it means so much to us!! We are so pleased to hear you enjoyed your experience with us from start to finish, and the hamper brought your sister some joy during quarantine. Look forward to seeing you soon :-) GB Team

Posted 5 years ago

“They just love the hamper And thank you for making it arrive on time Jo”

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Posted 5 years ago

Hi There, Thank you so much for your feedback. We are so happy to hear they loved the hamper and look forward to seeing you soon :) GB Team

Posted 5 years ago

“They loved the gift basket, booked on a friday late and still came on wednesday after a public holiday so very happy.... really love the gift!”

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Posted 5 years ago

Hi there, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 5 years ago

“Delivered on time and as described. Very happily received. Thank you.”

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Posted 5 years ago

Hi Kirsty, Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hi Sugan, Thank you so much for your feedback! See you soon :) GB Team

Posted 5 years ago

“Choices were enticing and exactly what I was looking for - so often these site give cheesy offerings. Delivery was spot on time and they were thrilled. Thanks”

Gourmet Basket 5 star review on 17th June 2021

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Posted 5 years ago

Hi Fiona, Thank you so much for your feedback and attaching this photo! We are so pleased to hear you enjoyed your experience and that the recipient loved the hamper :) See you soon :) GB Team

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,422 reviews