Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered on due date and as advertised”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Website was easy to navigate and products were a good range at a reasonable price. Delivery was on time and the recipient was delighted with the gift. Thank you again”

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Posted 4 years ago

Hi Tanya, Thank you so much for your feedback, it means so much to us! We are so pleased to hear you enjoyed your experience with us from start to finish and thrilled the recipient loved the hamper too! See you soon :) GB Team

Posted 4 years ago

“I ordered a gift basket to be delivered 4th June and wasn't delivered until the 7th June. This was very disappointing as it was a birthday gift”

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Posted 4 years ago

Hi Ann, Thank you for your feedback. Please know we have messaged you directly, regarding your order. Thank you, GB Tea,

Posted 4 years ago

“Everything was excellent.”

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Posted 4 years ago

Hi Barbara, Thank you so much for your feedback! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“It was a congratulations to for my son & his girlfriend for getting engaged and they were over the moon with it and said the champagne was gorgeous. Thank you”

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Posted 4 years ago

Hi There, Thank you so much for your feedback. We are so pleased to hear both your son and your future daughter in law loved the hamper!! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Lovely combination of products. My daughter loved it!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! We are so pleased to hear your daughter loved the hamper! See you soon :) GB Team

Posted 4 years ago

“The products are amazing, I have given gifts to multiple people and they have all love the hampers. My order also got sent within a couple days so I got my order really quick.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! We are so happy to hear you are a repeat customer and that the recipients love the hampers! Looking forwards to seeing you soon :) GB Team

Posted 4 years ago

“on time, good variety”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Basket was delivered on time, with fantastic selections inside.”

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Posted 4 years ago

Hi Rachelle, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Great service and product.”

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Posted 4 years ago

Hi Fiona, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“helpful staff on phone as website was not allowing me option to add to basket. therefore had to call for assistance.”

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Posted 4 years ago

Hi Lisa, Thank you for your feedback! We are sorry to hear you experienced some technical difficulties, but we are so pleased to hear you enjoyed your overall experience with us. See you soon :) GB Team

Posted 4 years ago

“Very nice basket. Delivered on time. Thank you.”

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Posted 4 years ago

Hi There, Thank you for your feedback!!! See you soon :) GB Team

Posted 4 years ago

“Delivery on time and product is as shown on website. The only comment I have is if there can be an auto email trigger when a gift basket has been received by the recipient that would be great.”

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Posted 4 years ago

Hi Emily, Thank you so much for your feedback, it does mean so much to us!! We hope to see you soon :) GB Team

Posted 4 years ago

“As always, lovely gift delivered on time,thank you”

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Posted 4 years ago

Hi Karen, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“They loved it and said it was beautifully presented”

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Posted 4 years ago

Hi Annie, Thank you so much for your feedback, it really does mean so much to us!! See you soon :) GB Team

Posted 4 years ago

“Basket arrived on time and took the hassle out of gift buying, especially at this time of lockdown. I was able to supply a card as well and my friend was very happy with her gift.”

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Posted 4 years ago

Hi Helen, Thank you or your feedback, it means so much to us! We are so happy to hear we were able to take the hassle away, and that your friend loved the gift!! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Outstanding service and great quality of food and wine”

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Posted 4 years ago

HI Brendan, Thank you for your feedback. We are so pleased you enjoyed your experience with us and we look forward to seeing you soon! GB Team :)

Posted 4 years ago

“well appreciated &nicely done”

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Posted 4 years ago

Hi Linda, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Sent as a thank you gift and they were very happy upon receipt. It was a difficult address to deliver to, but Natasha at Gourmet Basket kept in touch and did her best to fix the problem. Would I use Gourmet Basket again? For sure.”

Helpful Report

Posted 4 years ago

Hi Belinda, Thank you so much for your feedback! it means so much to us, as we always try the assist our customer as best we can - even when the address is a little tricky! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Excellent service. I really appreciated the follow through with advising delivery process.”

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Posted 4 years ago

Hi Julie, Thank you so much for your feedback, it means so much to us! We are so pleased to hear you enjoyed your experience with us and we look forward to seeing you soon :) Thank you! GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews