Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Excellent service and quick turnaround”

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Posted 4 years ago

Hi There, Thank you so much for you feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“fast delivery good presentation”

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Posted 4 years ago

“Great selection, easy to order, good updates on expected delivery etc. very happy with service”

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Posted 4 years ago

Hi Maleka, Thank you for your feedback, it means so much to us! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“We have ordered 2 different hampers from the the UK for delivery to family in Melbourne in the last couple of months. Both have been delivered on the specified day and both hampers have been gratefully and happily received by the recipients. Great choice of hampers available, easy to choose and order. Would recommend.”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so happy to hear you enjoyed your experience with us and even happier to hear the recipients loved the hampers! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Excellent. Easy online ordering. Delivery on my daughter’s birthday. She was delighted to receive this.”

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Posted 4 years ago

Hi Elaine, Thank you for your feedback! We are thrilled to hear she loved the hamper and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“Delivery was slightly slower than expected, however we were informed of this beforehand. Otherwise the hamper itself was beautifully packed, and absolutely delicious. It was a thank you present for a friend and she has enjoyed everything so far.”

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Posted 4 years ago

Hi Cathy, Thank you for your feedback! We are sorry the hear the delivery took a little longer than expected, but we are pleased to you enjoyed our services and that the recipient loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Delivered on time”

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Posted 4 years ago

Hi Dean, Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Really great quality gifts and reliable service. Perfect for work sendoffs! Have purchased three hampers in the last year, all received very happily.”

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Posted 4 years ago

Hi Pamela, Thank you so much for your feedback! We are so happy to hear you keep enjoying our services and that the recipients love the hampers too! See you soon :) GB Team

Posted 4 years ago

“Customer was very pleased”

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Posted 4 years ago

Hi Helen, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Very happy with everything”

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Posted 4 years ago

Hi There, Thank you so much for your feedback. We are so happy you enjoyed your experience with us! See you soon :) GB team

Posted 4 years ago

“Always a pleasure to deal with this company”

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Posted 4 years ago

Hi Russell, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“I live in Canada and order a gift basket for my daughter who lives in Australia. The online ordering process was quick and easy. The pictures and description of what was in the basket showed exactly what is included, and it had a nice variety of goodies. I received regular updates which made it easy for me track the delivery and gave me peace of mind knowing that it would be delivered on the requested delivery date. My daughter was thrilled to receive it and excited with all the goodies in the basket! Very pleased from beginning to end, and I would definitely use this service again. Many thanks!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! We are so pleased to hear you enjoyed your experience with us and we are even more pleased your daughter loved the hamper and all the goodies! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Easy ordering online & delivery occurred on the date I requested. Very happy.”

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Posted 4 years ago

Hi Jenny, Thank you for your feedback! We are so happy to hear you enjoyed your experience with us and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“I have previously used Gourmet Basket to deliver hampers to my family in Australia. I chose them to deliver a whiskey treat for my son-in-law's birthday. It arrived on the chosen date and he was delighted with it!”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so happy that your son in law loved the hamper :) See look forward to seeing you soon! GB Team

Posted 4 years ago

“MY friend was absolutely over the moon at her gift basket I got a sneek peek at it also, and was very impressed at the quality and presentation. I will be using Gourmet Baskets again. A big thank you to your customer service and also Startrack for getting it here on time.”

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Posted 4 years ago

Hi Carole, Thank you for your feedback! We are so pleased they loved the hamper and that you enjoyed your experience with us! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“She got my gift at the right time and moment! The services are exceptional”

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Posted 4 years ago

Hi Kruger, Thank you so much for your feedback! We are so very pleased to hear you enjoyed your experience with us :) See you soon! GB Team

Posted 4 years ago

“My birthday recipiant loved his basket”

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Posted 4 years ago

Hi Amanda, Thank you for your feedback, we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Ghhghg y hyhh”

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Posted 4 years ago

“The recipient loved the gift basket. He seemed very surprised at how good it was. :)”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so happy he loved the hamper and was also surprised :) See you soon :) GB Team

Posted 4 years ago

“Overall the service was very good but I marked it down to Good as it arrived a day late.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback. We are sorry the hamper arrived a day late, but we are happy to hear you enjoyed your overall experience with us! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews