Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PAID FOR EXPRESS DELIVERY AND TOOK OVER A WEEK TO ARRIVE, DAYS AFTER THE RECIPIENTS BIRTHDAY.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide your feedback. Unfortunately, this is why we like to be transparent with our customers during checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays are unforeseen. Apologies for any disappointment this delivery caused you and your recipient. Many thanks, GB Team

Posted 1 year ago

“Great price, prompt delivery, easy to send out a gift to someone.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that you found our website easy to use and hope your recipient enjoyed their Gourmet Basket. Many Thanks, GB Team

Posted 1 year ago

“Great Service and fast delivery.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“Received this review BUT haven't received our order yet! This follows on issues with ordering them.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, We’re sorry to hear that your experience didn’t meet your expectations. We strive to ensure every gift is special and delivered with care. Your comments have been noted and shared with our team, and we hope we’ll have the opportunity to provide a better experience next time. Many Thanks, GB Team

Posted 6 months ago

“Website easy to navigate, prompt delivery.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“The honey leaked all over the hamper.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for the time to provide your feedback. We understand how disappointing it is that your hamper was not received as we had intended. Our team do their best to ensure every hamper is packed both presentably and protectively for every recipient, however, unfortunately sometimes during transit, we can experience some damaged items when our hampers are not handled with care. Please reach out to our customer service team who will be able to assist in rectifying this matter for you. Many Thanks, GB Team

Posted 1 year ago

“I am amazed at the service. I am in New Zealand and ordered online (yesterday) a gift box for family member in hospital in country NSW, which was delivered to them in less that 24 hours. Thankyou so much. It makes up in a big way for not being able to come and visit them.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are so happy we were able to assist you and your family during this difficult time. Many Thanks and Well Wishes, GB Team

Posted 1 year ago

“Really enjoyed the food & Drink.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Honor, Thank you so much for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“I would recommend Gourmetbasket for any gift. I have used them for birthdays so far and they are such a great surprise. Everyone has loved their baskets and there is such a great range to choose from.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Narelle, Thank you for taking the time to leave such a great review, we really appreciate it! We are thrilled to hear our wide range of Gourmet Baskets has delivered many birthday surprises. Many Thanks, GB Team

Posted 1 year ago

“The person who received the gift was most appreciative and liked it very much.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide such fantastic 5-star feedback, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“Unfortunately the parcel was not delivered, even though the offce is clearly marked, easily found and was constantly manned. The parcel was delivered to the closest post office and when received by the recipent, the cheese was warm and therefore had to be thrown away. I am extremely dissapointed as it does not give a good impression of my business.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Michelle, Thank you for taking the time to provide your feedback. We are so sorry to hear about the issues you faced with your delivery. Please do not hesitate to reach out to our Gourmet Basket team for further assistance on this matter. Many Thanks, GB Team

Posted 1 year ago

“Such a lovely hamper which I sent to a family member who just found out she has breast cancer.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Jennifer, Thank you for taking the time to provide such lovely feedback, we really appreciate it. We are so sorry to hear about your family member and glad our Gourmet Basket was able to help on this occasion. Many Thanks, GB team

Posted 1 year ago

“Excellent and well worth I'm will definitely use this service again...!”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Sue, Thank you for taking the time to provide such fantastic feedback, we really appreciate it!! We are thrilled to hear that you enjoyed your Gourmet Basket experience and will be using our company again. Many Thanks, GB Team

Posted 1 year ago

“Even though the requested date in not guaranteed, they delivered the day I asked for (was for a birthday, meant a lot to me to be delivered that day). The basket was amazingly put. I placed the order over a week before.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Silvia, Thank you for taking the time to provide such lovely feedback, we really appreciate it!! We are thrilled to hear that your Gourmet Basket arrived on time for your recipient's birthday. Our team do their very best to ensure all our hampers arrive on their preferred delivery date. Many Thanks, GB Team

Posted 1 year ago

“Thank you for my brother’s Gourmet chocolate Basket for his Birthday”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Anne, Thank you for taking the time to provide 5-star feedback on your brother's chocolate hamper, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“Excellent products and service”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“Recipient loved it. I did phone order- was friendly and efficient”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Pam, Thank you for taking the time to provide such lovely feedback, we really appreciate it! We are thrilled to hear that our Customer Service team were friendly and efficient whilst helping place your order. Many Thanks, GB Team

Posted 1 year ago

“The recipient loved her basket”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Natalie, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“My work colleagues absolutely loved it. They are still nibbling away at the goodies and saving some for Christmas time.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Debbie, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that your colleagues are still enjoying their Gourmet Basket goodies. Many Thanks, GB Team

Posted 1 year ago

“I have sent several to my sisters in recent y Years and they have been delighted with them. The most recent was a basket and beach towel. Anne”

Helpful Report

Posted 1 year ago

Hello Anne, Thank you for taking the time to provide such lovely feedback regarding your sister's hampers, we really appreciate it! Many Thanks, GB Team

Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,295 reviews