Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Unfortunately my daughter wasn't in when it was delivered, however, delivery person left the basket in 40° heat rather than leave it in the shade. You can only imagine the state if the cheese and the damage it caused.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Frank, Thank you for sharing your feedback, and we're truly sorry to hear about the delivery issue. We understand how frustrating it must have been to find the basket in such conditions, especially with the cheese being affected. We’ll be looking into this matter with our delivery team to ensure better care in the future. Please reach out to us directly if you'd like assistance or a resolution for this issue. We truly appreciate your understanding. Many Thanks, GB Team

Posted 1 year ago

“SO easy to organise, great price and was delivered so quickly!”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Natasha, Thank you for sharing your fantastic feedback, we appreciate it!! We're so glad to hear the process was easy, the price was right, and the delivery was quick. Many Thanks, Billy

Posted 1 year ago

“Even though the website said I had missed the cut off date for delivery before Christmas, it was dispatched the next day and arrived in good time.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Deborah, Thank you for sharing your feedback, we appreciate it!! We're delighted to hear your order was dispatched quickly and arrived in good time, even with the initial cut-off concerns. Many Thanks, Billy

Posted 1 year ago

“Basket was delivered on time. Was exactly what I ordered. Product was exactly as shown. Person receding the gift we’re surprised and loved it.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Anna, Thank you for sharing your wonderful feedback, we appreciate it!! We're so pleased to hear the basket was delivered on time and exactly as you ordered. It's great to know the recipient was surprised and loved it. Many Thanks, GB Team

Posted 1 year ago

“Baskets and delivery were exceptional - website was very slow and had issues, took a very long time to order and process payment. I had multiple purchases which I had to input individually...not good.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Louise, Thank you for sharing your feedback, we appreciate it! We're thrilled you were happy with the baskets and delivery and sincerely apologise for the issues you experienced with our website when making multiple purchases. Your feedback is invaluable, and we’ll work on improving the website experience to make future orders smoother. Many Thanks, GB Team

Posted 1 year ago

“Excellent service. Great website and fantastic communication. Thank you so much”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Danielle, Thank you for sharing your kind words, we appreciate it!! We're delighted to hear you found our website easy to use and experienced excellent service and communication. Thanks for your support, GB Team

Posted 1 year ago

“Always dependable Very Happy both ends Thank you !!!!!”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Carleen, Thank you for taking the time to share your 5-star review, we appreciate it!! We're thrilled to hear you're happy on both ends with our dependable service. Many Thanks, GB Team

Posted 1 year ago

“I was impressed with the service and quality of the product”

Helpful Report

(Belrose) - Posted 1 year ago

Hello John, Thank you for your kind words, we appreciate it!! We’re thrilled to hear that you were impressed with both our service and the quality of the product. Many Thanks, GB Team

Posted 1 year ago

“Package arrived in excellent condition and the recipient loved it. Thank you so much.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for sharing your wonderful feedback! We’re so glad to hear the package arrived in excellent condition and that the recipient loved it. Many Thanks, GB Team

Posted 1 year ago

“Awesome hamper, quick & on time delivery, appreciated by all 💕”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Meredith, Thank you for taking the time to share your great feedback, we appreciate it!! We're delighted to hear that your hamper arrived on time and was appreciated by all. Many Thanks, GB Team

Posted 1 year ago

“Gourmet basket had my order done and delivered in 3 days and so close to Christmas- you were fantastic when I was so disorganised- thank you and the recipients very pleased with the quality of the basket”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you so much for sharing your kind words! We’re thrilled to hear that we could help you during the busy holiday season and that the recipients were pleased with the quality of the basket. Many Thanks, GB Team

Posted 1 year ago

“Excllent service. My friend loved the basket.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Jackie, Thank you for sharing your kind feedback, we appreciate it!! We’re so happy to hear your friend loved the basket and that you were pleased with our service. Many Thanks, GB Team

Posted 1 year ago

“Looked good and everyone enjoyed the treats”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! We're delighted to hear that it looked good and everyone enjoyed their Gourmet Basket treats. Many Thanks, GB Team

Posted 1 year ago

“Really trustworth organisation and always a pleasure to hear back from the people who receive gifts from me”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Sumit, Thank you for sharing your lovely feedback! We’re so glad to hear that you trust us and that the gifts bring joy to their recipients. It’s always a pleasure to be part of your thoughtful gestures. Many Thanks, GB Team

Posted 1 year ago

“You have done great for all 4 shipments that I ordered, cheers from Malaysia!”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you so much for taking the time to share your kind words and support from Malaysia, we appreciate it!! We’re thrilled to hear that all of your orders were received well. Many Thanks, GB Team

Posted 1 year ago

“I ordered the wine and chocolates gift box for my girlfriend’s birthday and well wishes while she recovers from cancer treatment. My friend loved her gift box from GB. Ease of ordering online and her gift arrived on time. Would highly recommend Gourmet Basket to family n friends.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for your heartfelt feedback. We’re so glad your friend loved her gift and that the process was smooth for you. Your recommendation means the world to us, and we’re honoured to be part of such a thoughtful gesture. Wishing your friend a speedy recovery and sending our best to you both. Many Thanks, GB Team

Posted 1 year ago

“Beautiful baskets and my recipients can’t believe how beautiful they are every Christmas xx”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Michelle, Thank you for taking the time to share your lovely feedback, we appreciate it!! We’re thrilled to hear how much your recipients love the baskets each Christmas. Your continued support means so much to us. Many Thanks, GB Team

Posted 1 year ago

“Wonderful service for short notice on my behalf. Courteous and helpful.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Lyn, Thank you for taking the time to share your kind words, we appreciate it!! We’re so glad we could assist you on short notice. It’s our pleasure to provide courteous and helpful service, and we truly appreciate your feedback. Many Thanks, GB Team

Posted 1 year ago

“Sent to our son to Congratulate him on his new job. He loved it! Beautiful quality, efficient delivery, excellent communication, great value. Thank you 😊”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Rosemarie, Thank you for sharing your wonderful feedback! We’re so happy to hear your son loved the gift and that everything met your expectations. We truly appreciate your kind words and support. Many Thanks, GB Team

Posted 1 year ago

“My bereaved sister in law was comforted by this gift and I was very pleased with gift and delivery.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Sue, Thank you for taking the time to share your kind words. We’re so glad to hear that the gift provided comfort during such a difficult time. Many Thanks, GB Team

Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,407 reviews