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Gourmet Basket Reviews

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Gourmet Basket 5 star review on 27th May 2025

Natalie Wallace

Gourmet Basket 5 star review on 27th May 2025

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son was very pleased with his hamper thank you”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Linda, Thank you for taking the time to provide a 5-star review, we really appreciate it!! We are thrilled to hear that your son was pleased with his Gourmet Basket. Many Thanks, GB Team

Posted 11 months ago

“Personally, I am so happy to have chosen Gourmet Baskets for my online gift giving experience. I had ordered the top baby basket for my friends and had it delivered to myself for the opportunity of hand delivering this supberb little package to them. To see the look on the lovely expectant Mum as she opened her gift was priceless. A very memorable moment indeed! We were all so impressed with the highest quality of everything, from the beautiful packaging to the hand picked items inside. I say again, everything is of the highest quality and suitably impressed everyone at the event. Great job again Gourmet Basket. This is the second time I have used the services. The last time was a huge hit also. I have highly recommended your services in the past, and obviously will continue to do so in the future... One last thing. Thanks for the super fast two day delivery to NSW!”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Warren, Thank you for your heartfelt and glowing review! We’re thrilled to hear how much joy the baby hamper brought to the expectant mum and everyone at the event. Moments like these are exactly why we do what we do! It’s wonderful to know you were impressed with the quality of our packaging and products, as well as the speedy delivery. We truly appreciate your continued support. Many Thanks, GB Team

Posted 11 months ago

“Yes they loved receiving their house warming gift, especially as they are so far from home. Thank you.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Elizabeth, Thank you so much for your review! We appreciate you choosing us to celebrate a special moment with loved ones! We hope to be celebrating more moments with you again soon! Many Thanks, GB Team

Posted 6 months ago

“very pleased to order a hamper from our home in UK that was delivered as promised. Great service, thanks! p.s not sure who made delivery so unable to comment! delivery time was honoured although we ordered remotely!”

Helpful Report

(Belrose) - Posted 11 months ago

Hello James, Thank you for your kind words! We’re delighted to hear the hamper was delivered as promised and that you were pleased with the service, even ordering remotely. Many Thanks, GB Team

Posted 11 months ago

“The whole process from purchase to delivery was very good. The recipients were delighted with the products, the range of items suited a healthy yet indulgent preference of foods. Fabulous!!”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Fiona, Thank you for your kind words! We’re thrilled to hear the process went smoothly and that the recipients loved the hamper. It’s great to know the range of items suited their preferences perfectly. Many Thanks, GB Team

Posted 11 months ago

“This hamper went to my sister In Perth and I am in England. I didn't hear from her for over a week as she had been away but she called as soon as she got back and was thrilled with the contents and the way it was presented I'm hoping to get a photo soon. Overall it was easy to order and I was kept informed all the way very happy.”

Helpful Report

(Belrose) - Posted 11 months ago

Hello Frances, Thank you for sharing your experience! We’re delighted to hear your sister loved the hamper and its presentation. We’re glad you found the ordering process easy and appreciated the updates. Many Thanks, GB Team

Posted 11 months ago

“Thrilled with your product...I will definitely use your hampers again”

Helpful Report

(Belrose) - Posted 11 months ago

Hello Jill, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! We're so glad to hear that you were thrilled with your Gourmet Basket and look forward to serving you again in the future! Many Thanks, GB Team

Posted 11 months ago

“Excellent value for money with superior range of quality products across the varied hamper range. Terrific delivery via security conscious couriers who look after safe delivery!”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Matthew, Thank you for your wonderful feedback! We’re thrilled to hear you found great value in our hampers and appreciated the quality products and secure delivery. Many Thanks, GB Team

Posted 11 months ago

“Absolutely beautiful and arrived in great time. Im sure my gifts to family will be enjoyed.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Debbie, Thank you for taking the time to leave such a lovely review, we really appreciate it!! We are delighted to hear that your family will enjoy their Gourmet Basket gifts. Many Thanks, GB Team

Posted 11 months ago

“Bought for daughter & boyfriend who live in Australia. We have always used Gourmet baskets for last 8 years. Excellent service, excellent quality of food.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Susan, Thank you for your kind words and for choosing Gourmet Baskets over the past 8 years! We’re delighted to hear you’ve consistently enjoyed our service and the quality of our hampers. We truly appreciate your loyalty and look forward to serving you again. Many Thanks, GB Team

Posted 11 months ago

“Our mum in law absolutely loved her basket.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Belinda, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 11 months ago

“The hampers are of very decent quality and beautifully packed. Friends who received them were very happy with it. The only reasom I didn't give them a 5 star is related to administrative issues . I had reached out immediately after realising I had somehow selected the wrong hamper in the hope of changing the order before it was sent out. Even though they sent an email acknowledging my request to change the order, the hamper was nevertheless sent out before I had a chance to reply. On a couple of other occasions, promises to call back were not followed up.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Lili, Thank you for your feedback and kind words about our hampers. We’re glad your friends enjoyed them! We apologise for the inconvenience with your order. During the busy season, our hampers are dispatched so quickly that we often have only a 15-minute window to make changes. We regret that we couldn’t accommodate your request this time and will work on improving our follow-up processes. Many Thanks, GB Team

Posted 11 months ago

“I purchased a GB for family at Christmas. It was delivered promptly with excellent tracking. It was received with happiness.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Molly, Thank you for taking the time to provide such great feedback, we really appreciate it!! We’re delighted to hear the hamper was delivered promptly and brought happiness to your family. Many Thanks, GB Team

Posted 11 months ago

“Very good delivery time and great contents thank you.”

Helpful Report

(Belrose) - Posted 11 months ago

Hello, Thank you for your kind feedback, we really appreciate it!! We’re delighted to hear you were pleased with the delivery time and the contents. Many Thanks, GB Team

Posted 11 months ago

“I was very impressed with the communication, reliability and prompt delivery of gourmetbasket. Clearly this company means what they say.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Tim, Thank you for your kind words! We’re thrilled to hear you were impressed with our communication, reliability, and prompt delivery. Your support means a lot to us! Many Thanks, GB Team

Posted 11 months ago

“those who received it, enjoyed it very much, did not say anythng about contents”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Kenlyn, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 11 months ago

“I'm pleased with the items I placed in the basket but your website was difficult to negotiate. When I put too many items in the basket I couldn't simply take things out. I had to restart my purchases several times. I had wanted each basket to be slightly different but in the end it was just easier to duplicate the basket I had finished.”

Helpful Report

(Belrose) - Posted 11 months ago

Hello, Thank you for your feedback and for sharing your experience. We’re glad you were pleased with the items in the basket, but we’re sorry to hear about the difficulties with our website. Your comments are invaluable, and we’ll work on improving the user experience to make customizing baskets easier in the future. Many Thanks, GB Team

Posted 11 months ago

“We were very pleased with the basket we ordered for our family in Australia. There was a great variety to choose from and our son and daughter in law were surprised and very pleased with everything.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Jennifer, Thank you for your loyalty and kind words! We’re thrilled to be your go-to for all occasions and truly appreciate your support. Many Thanks, GB Team

Posted 11 months ago

“I have been using gourmetbaskets for several years.I have extensive family members in Australia and GB is my go to place for all occasions.Their service,products,and presentation above and beyond.Customer service amazing.”

Helpful Report

(Belrose) - Posted 11 months ago

Hi Linda, Thank you for your loyalty and wonderful feedback! We’re so glad to be your go-to for all occasions and truly appreciate your kind words about our service, products, and presentation. Many Thanks, GB Team

Posted 11 months ago

“Great basket was well re eived.”

Helpful Report

(Belrose) - Posted 11 months ago

Hello, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! Many Thanks, GB Team

Posted 11 months ago

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Gourmet Basket is rated 4.6 based on 7,295 reviews