Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,452 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Pretty sure I indicated the delivery address but was surprised the package came to my address instead.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Benjamin, Thank you for your feedback, and we're so sorry for the mix-up with your delivery. We understand how confusing and frustrating it must have been to receive the gift yourself when it was intended for someone else. We always aim to follow the delivery details provided during checkout, so we're sorry this didn’t go as expected. Many Thanks, GB Team

Posted 1 year ago

“Thank you, a lovely Easter hamper to send when you are not living in Australia and they can enjoy the hamper.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Beverley, We’re so glad to know everything was to your satisfaction! Your support means the world to us — thank you for choosing us to be part of your celebration!! Many Thanks, GB Team

Posted 1 year ago

“Was received with a lot of joy. Great products and sent with care and looked “plush” according to the recipient. Great for special people in your life whenever you feel like sending love!”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Chris, Your feedback made our day — thank you! We appreciate your trust and look forward to continuing to provide you with great service! Many Thanks, GB Team

Posted 1 year ago

“I contacted you from Wales in the UK as I wanted to treat my sister far away in Australia for her 70th birthday You delivered my order on the day requested and my sister was delighted to receive her hamper. You made her day. Thank you.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Sandra, We sincerely appreciate your glowing feedback! Thank you for trusting us with your gift — we’re always here to help make life’s moments more memorable! Many Thanks, GB Team

Posted 1 year ago

“Brilliant service and wonderful gift for my daughter - thank you”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Angela, Thank you so much! We’re happy to know our effort helped make your experience a great one! We truly appreciate your feedback! Many Thanks, GB Team

Posted 1 year ago

“The recipient totally loved the gift.”

Helpful Report

(Belrose) - Posted 1 year ago

Your feedback made our day — thank you! We appreciate your trust and look forward to continuing to provide you with great service!! Many Thanks, GB Team

Posted 1 year ago

“Excellent service and comm great product”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Roy, Your feedback made our day — thank you! We appreciate your trust and look forward to continuing to provide you with great service!! Many Thanks, GB Team

Posted 1 year ago

“gift to famiy from england, they were delighted”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Anne, We’re so glad to know everything was to your satisfaction! Your support means the world to us — thank you for choosing us to be part of your experience! Many Thanks, GB Team

Posted 1 year ago

“My family, to whom I sent the basket, were very happy with it.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Judith, Thank you so much for the review! We work hard to deliver quality every time, and we’re thrilled to hear you were happy with everything! Many Thanks, GB Team

Posted 1 year ago

“Beautifully presented”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Mara, What a wonderful review — thank you! It’s great to hear you had such a positive experience. We look forward to serving you again soon! Many Thanks, GB Team

Posted 1 year ago

“I have used your services over the past 3 years and find your Gourmet Baskets great value and always delvered on time :) CJ RWFTG”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Christine, Thank you for your review and your continuous support! We’re so happy everything went smoothly. Thanks for trusting us with your gift! We hope to be of assistance in the future! Many Thanks, GB Team

Posted 1 year ago

“A good variety of hampers to choose from and a very reliable service”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you for your review!! It means so much to us that you’re pleased with our service!! We can’t wait to work with you again!! Many Thanks, GB Team

Posted 1 year ago

“My family were absolutely thrilled with their present. Sent us lots of pics . Would highly recommend and will definitely use again.”

Helpful Report

(Belrose) - Posted 1 year ago

Your feedback made our day — thank you!! We appreciate your trust and look forward to continuing to provide you with great service! Many Thanks, GB Team

Posted 1 year ago

“Quick delivery in Perth”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you for your review!! We’re so happy to know you were pleased, and we hope to serve you again soon! Many Thanks, GB Team

Posted 1 year ago

“We are always happy with the products and delivery times from GB. We order from the US and it's important the gift baskets arrive on time. They haven't let us down in 4 years.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Lisa, What a pleasure to read your review!! Your happiness with our service is what we strive for every day!! We hope to continue assisting you further in the future! Many Thanks, GB Team

Posted 1 year ago

“It’s wonderful to be able to rely on Gourmet Baskets to deliver a beautifully prepared and decorated hamper. Makes it easy when you have relatives interstate that you know the hamper will be delivered on time and be a lovely surprise.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Helen, Thank you for the review!! We are so glad to hear everything arrived beautifully! Thanks for choosing us — we truly appreciate your support! We hope to be of assistance to you! Many Thanks, GB Team

Posted 1 year ago

“We were very happy with the range of choices, allowing us to get the perfect basket. It was delivered in time and well recieved by the family.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you, Allison! We’re so pleased to hear you were happy with the range of choices and that you found the perfect basket for your family. It’s great to know it was delivered on time and well received — that’s exactly what we aim for! Many thanks, The Gourmet Basket Team

Posted 1 year ago

“The basket was great. The delivery was rapid. No complaints there. When I was looking specifically for a basket, it was for someone who had been ill in hospital. I was looking for something similar to what I eventually got, but without the cup and a better variety of teas! By the time you are older, you usually have a favorite cup, so that was superfluous to need. But I could find that nowhere! This is just a suggestion if you are looking to improve your presentation in the future.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much for your review and helpful feedback. We're really glad to hear you were happy with the basket and that the delivery was quick and seamless. We truly appreciate your suggestion regarding the cup and tea selection — it's a great insight, especially when choosing a gift for someone recovering in the hospital. We’re always looking for ways to improve our offering, and your comments will certainly be taken on board as we continue to refine our hampers. Many thanks, The Gourmet Basket Team

Posted 1 year ago

“We got a custom basket for a friend who has recently lost their mum. Selecting items was easy and customer service contacted us to ask if we wanted it shipped asap once they saw it was for the loss of a parent, which was really sweet. It arrived really quickly and they have loved all the items. Great service, highly recommend.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much, Deborah, for your kind words and for sharing your experience. We’re truly sorry for your friend’s loss and are honoured that you chose us to help bring a little comfort during such a difficult time. We're so glad to hear the custom basket was well received and that our team could assist in making things a little easier. Your recommendation means a lot to us. Many thanks, The Gourmet Basket Team

Posted 1 year ago

“Great company - easy to deal with and great friendly staff”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much, Ashleigh! We’re thrilled to hear you had a great experience with us and that our team made it easy for you. Your kind words mean a lot to us. Many thanks, The Gourmet Basket Team

Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,452 reviews