Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“The recipient totally loved the gift.”

Helpful Report

(Belrose) - Posted 1 year ago

Your feedback made our day — thank you! We appreciate your trust and look forward to continuing to provide you with great service!! Many Thanks, GB Team

Posted 1 year ago

“Excellent service and comm great product”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Roy, Your feedback made our day — thank you! We appreciate your trust and look forward to continuing to provide you with great service!! Many Thanks, GB Team

Posted 1 year ago

“gift to famiy from england, they were delighted”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Anne, We’re so glad to know everything was to your satisfaction! Your support means the world to us — thank you for choosing us to be part of your experience! Many Thanks, GB Team

Posted 1 year ago

“My family, to whom I sent the basket, were very happy with it.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Judith, Thank you so much for the review! We work hard to deliver quality every time, and we’re thrilled to hear you were happy with everything! Many Thanks, GB Team

Posted 1 year ago

“Beautifully presented”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Mara, What a wonderful review — thank you! It’s great to hear you had such a positive experience. We look forward to serving you again soon! Many Thanks, GB Team

Posted 1 year ago

“I have used your services over the past 3 years and find your Gourmet Baskets great value and always delvered on time :) CJ RWFTG”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Christine, Thank you for your review and your continuous support! We’re so happy everything went smoothly. Thanks for trusting us with your gift! We hope to be of assistance in the future! Many Thanks, GB Team

Posted 1 year ago

“A good variety of hampers to choose from and a very reliable service”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you for your review!! It means so much to us that you’re pleased with our service!! We can’t wait to work with you again!! Many Thanks, GB Team

Posted 1 year ago

“My family were absolutely thrilled with their present. Sent us lots of pics . Would highly recommend and will definitely use again.”

Helpful Report

(Belrose) - Posted 1 year ago

Your feedback made our day — thank you!! We appreciate your trust and look forward to continuing to provide you with great service! Many Thanks, GB Team

Posted 1 year ago

“Quick delivery in Perth”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you for your review!! We’re so happy to know you were pleased, and we hope to serve you again soon! Many Thanks, GB Team

Posted 1 year ago

“We are always happy with the products and delivery times from GB. We order from the US and it's important the gift baskets arrive on time. They haven't let us down in 4 years.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Lisa, What a pleasure to read your review!! Your happiness with our service is what we strive for every day!! We hope to continue assisting you further in the future! Many Thanks, GB Team

Posted 1 year ago

“It’s wonderful to be able to rely on Gourmet Baskets to deliver a beautifully prepared and decorated hamper. Makes it easy when you have relatives interstate that you know the hamper will be delivered on time and be a lovely surprise.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Helen, Thank you for the review!! We are so glad to hear everything arrived beautifully! Thanks for choosing us — we truly appreciate your support! We hope to be of assistance to you! Many Thanks, GB Team

Posted 1 year ago

“We were very happy with the range of choices, allowing us to get the perfect basket. It was delivered in time and well recieved by the family.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you, Allison! We’re so pleased to hear you were happy with the range of choices and that you found the perfect basket for your family. It’s great to know it was delivered on time and well received — that’s exactly what we aim for! Many thanks, The Gourmet Basket Team

Posted 1 year ago

“The basket was great. The delivery was rapid. No complaints there. When I was looking specifically for a basket, it was for someone who had been ill in hospital. I was looking for something similar to what I eventually got, but without the cup and a better variety of teas! By the time you are older, you usually have a favorite cup, so that was superfluous to need. But I could find that nowhere! This is just a suggestion if you are looking to improve your presentation in the future.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much for your review and helpful feedback. We're really glad to hear you were happy with the basket and that the delivery was quick and seamless. We truly appreciate your suggestion regarding the cup and tea selection — it's a great insight, especially when choosing a gift for someone recovering in the hospital. We’re always looking for ways to improve our offering, and your comments will certainly be taken on board as we continue to refine our hampers. Many thanks, The Gourmet Basket Team

Posted 1 year ago

“We got a custom basket for a friend who has recently lost their mum. Selecting items was easy and customer service contacted us to ask if we wanted it shipped asap once they saw it was for the loss of a parent, which was really sweet. It arrived really quickly and they have loved all the items. Great service, highly recommend.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much, Deborah, for your kind words and for sharing your experience. We’re truly sorry for your friend’s loss and are honoured that you chose us to help bring a little comfort during such a difficult time. We're so glad to hear the custom basket was well received and that our team could assist in making things a little easier. Your recommendation means a lot to us. Many thanks, The Gourmet Basket Team

Posted 1 year ago

“Great company - easy to deal with and great friendly staff”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much, Ashleigh! We’re thrilled to hear you had a great experience with us and that our team made it easy for you. Your kind words mean a lot to us. Many thanks, The Gourmet Basket Team

Posted 1 year ago

“Beautifully packaged and delivered as requested on time.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Densie, We’re thrilled to hear your kind words and thoughts!! Thanks for taking the time to leave a review — we hope to create something special for you again soon! Many Thanks, GB Team

Posted 1 year ago

“I've recommended you to many people, I've also written a google review with images, what I would like is for you to offer a discount, I've been using your services for awhile now, and now I'm in a new position in a new company and need to give gifts to many people on a frequent basis, would have been nice for you to look after your existing customers.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much for your review!! It means a lot to know you had a good experience with us!! Your support is greatly appreciated! It's nice to hear you will be using our services again! We cannot wait to be of assistance to you and your team again!! Many Thanks, GB Team

Posted 1 year ago

“Great selection and add ons, prompt delivery. The gift recipients were blown away :)”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Helen, Thank you so much for your review!! Delighted to hear this! We’re so glad the hamper met your expectations! It has always been our goal to provide quality products and services, We are grateful to hear our hampers are being appreciated! We hope to be of assistance to you again soon! Many Thanks, GB Team

Posted 1 year ago

“I expected an Easter basket to be delivered by Easter. I would have expected to be informed if that was not going to be the case. At that stage I would gladly have paid extra for any delivery. AS it was my family received their Easter basket after Easter. And by the way I think your on line systems for ordering etc are very poor,”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Glen and Grant, We're sorry to hear about your experience and understand how disappointing delivery delays can be. We do appreciate you taking the time to share your experience with us, as this can assist us to be better in t future! That said, we sincerely apologise for the inconvenience caused and truly appreciate your feedback. It’s been shared with our team to help us improve. Many Thanks, GB Team

Posted 1 year ago

“Gifted to family, service and delivery great!! Gifted product was greatly appreciated!”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much for your review!! We are so pleased to hear everything went well — we appreciate you taking the time to share this! We hope to be apart of more special moments with you again soon! Many Thanks, GB Team

Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,407 reviews